EQUIPMENT AND SERVICE (EQS)FIELD & WORKSHOP TEAM MANAGERWe are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries. We work together to make, move, and sell some of the world's most loved drinks.We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow and are constantly investing in exciting new products, innovative technologies, and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.Our well-known portfolio in Australia includes the Coca-Cola family of products, as well as loved brands like Sprite, Fanta, Mount Franklin, Powerade, Jim Beam, Canadian Club, and Grinders Coffee.About your new role…An exciting opportunity has become available in our Equipment Service Team (EQS). This is a dynamic environment that is responsible for the installation and servicing of CCEP's equipment for our valued customers. This includes but is not limited to Installation, Servicing, QA, and Preventative Maintenance of CCEP's wide range of equipment. The role of the EQS Field & Workshop Service Team Manager is to support the CCEP Sales teams in driving revenue and growth in the CCEP business by maximizing equipment uptime.Keeping yourself, your colleagues, our team members, our customers, and our consumers safe at all times.Providing the best possible customer service.Providing quality service by ensuring equipment is repaired on the first visit.Providing service at the lowest sustainable cost.Adhering to standard processes and correct use of IT tools.Contributing to team success.Actively participating in maintaining and developing technical skills.Let's talk about you…At least 3 years of previous experience in FMCG or similar industry controlling a field service team.Electrical Qualification with understanding of QLD Legislation.Business Systems Aptitude – SAP.Knowledge of data analysis and forecasting methods.Business administration and personal organization skills.Experience dealing with multiple priorities.Proven relationship management experience in particular working collaboratively and cross-functionally, developing and maintaining relationships with key stakeholders.Agile in ways of working and able to prioritize multiple initiatives/resources.Self-motivated, enthusiastic with an ability to be flexible and responsive under pressure.Excellent time management and organizational capabilities.What's in it for you?A generous performance-related incentive scheme.Employee Share Purchase program.Attractive leave package including paid parental leave and purchase leave options.Free monthly product allowances to share with family and friends (including Coca-Cola, Mount Franklin, Monster, and more!).Wellbeing and health benefits that include: a fitness passport, free access for you and family to the employee assistance program (and counselling services), and discounts with customers including Microsoft, Hertz, GoGet, and Estee Lauder.Why choose us for your next role?At CCEP we are committed to creating a great place to work, where people can grow, be happy, and be well in a safe, open, diverse, and inclusive workplace. We're investing to make sure our people have the tools and capabilities needed to succeed. And we hope you want to be part of that.Applications close Friday 13th December, 2024.Please be aware: This job posting may close earlier than the advertised date if we receive a strong pool of candidates. We recommend submitting your application as soon as possible.At Coca-Cola Europacific Partners, we are always refreshing the way we work and becoming a more inclusive, diverse, and equitable company. It's important to us that you have the best recruitment experience possible, therefore, please let us know what support we can put in place for you in terms of any accessibility adjustments throughout the recruitment process.Coca-Cola Europacific Partners is committed to the health and safety of all employees and to equal employment opportunity for all employees to ensure that our employees have a safe work environment that is also free of discrimination and harassment.This role will be subject to our standard pre-employment checks, which includes employment references, working rights and/or medical check, background checks, dependent on role.
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