Direct message the job poster from Entertainment Group.
Entertainment Group is well-known for the iconic Entertainment Book. In 2019 we evolved to become The Entertainment App, a Membership-based mobile app. We offer a premier lifestyle and rewards platform, providing Australians and New Zealanders with unbeatable household savings for the past 30 years whilst raising funds for community fundraisers.
Our ethos is to GIVE, GET and SHARE. We give back to communities, get access to exclusive benefits, and share meaningful moments. We have raised over $100M for fundraisers and have supported many thousands of local businesses on our journey thus far.
Sound like something you would love to be a part of? Keep reading and see how you can.
The opportunity Your role is to maintain an excellent, ongoing relationship between Entertainment and our existing Fundraiser clients.
Some of the things you will be involved in: Manage client relationships with key Fundraising accounts. Maintain and increase the number of active Fundraisers in the longtail portfolio. Conduct over the phone planning meetings to design an entire marketing campaign, set goals, educate and motivate Fundraisers. Encourage Fundraisers to promote the Memberships at Fundraising events to increase sales and brand awareness. Advise Fundraisers on the best use of their social media, emails, their website, and other digital strategies to support their Fundraising campaign. Use print collateral effectively to support Fundraising efforts and increase their sales. Coordinate regular Fundraiser email broadcasts, weekly phone communication and incentives for Fundraisers throughout the year. Resolve client concerns properly and in a timely manner with complete follow through in accordance with Company policies. Also assist other team members with difficult clients, providing expertise in negotiation and overcoming objections. Represent Entertainment in a professional and ethical manner, as well as observe office procedures and policies. Attend, as required, all staff meetings, workshops and divisional/regional training sessions. Complete and submit a weekly sales activity report of own results. Monitor competitive activity. We are looking for you to bring: Qualifications Previous account management and/or client management experience. Business/Marketing/Management degree or similar. Essential Skills and Experience People person – must enjoy speaking to, meeting, working with both external and internal stakeholders. Comfortable with event handling and account management (in person and online). Ability to schedule a communication plan, and follow a calendar of contact with each of the accounts in their domain. A keen eye for detail, and discipline to keep regular track and follow-up on the needs and requirements which our various clients may have from Entertainment. Excellent interpersonal and communication skills, with decision-making abilities. Goal driven and a strong (proven) relationship builder. Good communication skills, both verbal and written. Good time-management skills, including the capacity to arrange the workload to meet conflicting priorities and deadlines. Proficient in using the Microsoft suite, Word, Excel and PowerPoint. The ways we support and reward You'll be joining a talented and energetic group of people who are passionate about our product. In fact, as part of joining the team, you will receive a membership to our digital Entertainment Book to experience firsthand what you are part of.
We recognise and appreciate your diverse needs and interests and support you at work and at home with flexible work arrangements, birthday leave, volunteering leave, access to EAP and a range of wellness services, flu vaccinations, salary packaging, a comprehensive learning platform and internal development.
To apply, please submit your resume. Applications close 10 January 2025. Seniority level Associate
Employment type Full-time
Job function Business Development
Industries Entertainment Providers
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