Join Melbourne's leading and highest-reviewed Event Entertainment Agency.You will play a key role in creating unforgettable moments for our wedding and event clients on the happiest and most enjoyable days of their lives.Our progressive and flexible culture allows you to enjoy the freedom of a hybrid working arrangement (3 days in the office, 2 days from home).
WHAT IS THE ROLE?You will join our incredible event coordination and production team, managing all administration involved in the post-sale journey of our customers.
You will be liaising with our artists, clients and the sales team on a daily basis and reporting to our Head of Entertainment: Hayley & General Manager: Nathan.Your typical day will involve:Managing all administrative tasks for the post-sale customer journey (after our sales team confirms a booking)Taking/making approx.
10 phone calls per day and responding to emails from booked-in clientsManaging artist replacements due to cancellations, illness, or other unforeseen circumstancesPreparing weekly Job Sheets by collecting and organising forms, ensuring seamless logistics, timing, and equipment coordination for events.Managing talent and client requestsScheduling and organising equipment swaps between artistsCoordinating logistics with venuesDaily, weekly and monthly administration tasksOrganising the schedule of 3x content-shoots per year with talent in the off-seasonInvoicing clients and up-selling entertainment where neededCalling venues and negotiating equipment requirementsBuilding rapport with our artists and venues REQUIREMENTSBright and bubbly phone manner (if you're the type that loves a phone call, we want to hear from you!
)Thrives under pressure (e.g., handling artist cancellations) and demonstrates excellent problem-solving skills.Demonstrates proactivity, resilience and composure towards customer complaints and challengesMust own an Apple Macbook Laptop (2020 or newer) & iPhoneAvailability during peak months: October, November, December, February, March, and April.Full-time commitment.
40 hours per week, Mon-Fri: 9-5Ability to plan, prioritise and manage time effectivelyThe ability to roll out over 1,000+ events in one calendar yearExperience in one of the following areas: entertainment, event management, theatre or hospitality industriesAutonomy in problem-solving with a clear vision and creative thinking WHO IS MELBOURNE ENTERTAINMENT COMPANY?MEC is Melbourne's leading wedding and event entertainment agency undergoing a national expansion.
We strive to exceed client expectations, but just as importantly, we aim to create the ideal working environment for our staff with a great work-life balance and fun office vibes.Some stats:Intimate team of 6 full-time Australian staff Talent Bank of 400+ DJs, sax players, musicians, acoustic solos/duos, bands, roving entertainment, dancers and photo-booths & photographersIn 2024, we booked 1,867 pieces of entertainment across 1,617 events.Of these events: 613 were Weddings, 597 were Corporate, the remaining were various functions & entertainment residenciesMore 5-star reviews (2,800+) than any other entertainment agency in Australia (1,250 Google, 980 Facebook, 400 Easy Weddings)Venues that we work with regularly include Crown, Grand Hyatt, Zonzo Estate, Stones Yarra Valley, Coombe Estate, Quat Quatta & various other Yarra Valley/Mornington Peninsula wedding venues.
Our corporate clients include iconic brands such as Nova100, smoothFM, Red Bull, Porsche, Myer, ICC T20 Cricket, Fox FM, AFL Clubs (Collingwood, Richmond, Melbourne, Western Bulldogs), NRL Melbourne Storm, and many more…https://www.melbourneentertainmentco.com.au/ PERKS & BENEFITSWell lit, vibrant, pet friendly co-working corner office in Collingwood.One Direct report - Mary who's worked for MEC for nearly 2 yearsDefined role & wage progression pathwaysUncapped monthly commissions Hybrid flexible working environment (3 Days Office, 2 days from home) in the Collingwood Office allowing for increased productivity & reduced commuting.1x paid day of birthday leaveAnnual company retreat in May and monthly office drinks!
Lots of funAnnual Christmas party to celebrate—our 2024 celebration featured a big 70s-themed party at Bodriggy!Plenty of tea and coffee from the coffee machine to keep you energised OUR VIBESWe are an intimate team who get along well, love to laugh and joke around.
We have a relaxed and fun atmosphere with high competence and the ability to switch gears when necessary, but no egos!
We love sharing a wine with our artists on our company's annual retreat or quarterly catch up and letting loose at the annual Christmas party.
We're committed to developing more personal relationships with our artists and know that's when we can achieve the best engagement from our talent.
We celebrate the wins!
!We prioritise open and constructive discussions within our small team, valuing diverse perspectives and opinions.
We approach challenges with a proactive mindset and by remaining focused on finding effective solutions.
We leverage each other's strengths, embrace our differences, and acknowledge our own shortcomings.
Because let's face it….
nobody is perfect… We're also committed to diversity and inclusion.
Our artists come from a wide variety of cultures, interests, and backgrounds.
We welcome everyone who is excellent at what they do.
HOW TO APPLYApply through Seek: https://www.seek.com.au/job/80978766Please submit your CV Please submit a personalised cover letter:At the top of cover letter please place:1) Your best contact number & email2) Current suburb of residence3) Write "Love your vibes MEC!"
as the opening sentence of your cover letterA bit about why this role specifically interests you & why you're a good fitApplications without personalised cover letters will not be consideredWe kindly request that you do not call us directly about this position.If you do have any questions please email: ******