About Us We're known for being the country's most popular rewards, helping Australian's get more of what they value beyond the checkout.
And through our extended network of partnerships with other nationally recognised brands, we make every day simpler, easier and more rewarding for our members.
Plus, we're also the winner of Canstar Blue's 2023 and 2024 Most Satisfied Customer award for Rewards Programs.
But, we're more than the card you carry around in your wallet or the app on your phone!
Our diverse team is located all over Australia, and our incredible office is located right in the heart of Melbourne CBD.
Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia.
We are outcomes-focused, and everything we do is aligned with our core principles - Own, Act and Inspire.
Your Role You will be working primarily in the Partner Campaigns and Offers space at Flybuys, assisting with initiatives related to campaign and offer briefing, marketing automation, AI/ML offer generation, customer engagement, integration and more.
There will also be opportunities to work across areas such as core loyalty, digital and data domains.
While there is no standard week at Flybuys, these are some of the activities you can expect to be doing:
Work with and provide thought leadership to Product Managers to build strategic roadmaps and product visions.Work closely with stakeholders across business, product, architecture, technology and operations stakeholders.Help realise product visions and strategies in the campaigns and offers space.Bring architectural expertise to drive better member outcomes, deliver partner benefits, improve operational efficiencies and shift from legacy to modern solutions.Own the end-to-end solution design for the initiatives you are involved in.Work with technology vendors and product teams to develop roadmaps for achieving the target stateDay-to-day activities will include responsibilities such as the following:
Identify opportunities and mitigate risks related to solution architecture (integration, data, applications, enterprise architecture standards).Contribute to technology and product roadmaps and strategic objectives.Collaborate with solution developers to ensure alignment with strategic technology roadmaps and remove roadblocks.Integrate business-level planning and technology roadmaps with the corporate strategic roadmap.Lead proof of concept and minimum viable product ideation and implementation.Define the target state vision and strategy for systems, processes, information, and technologies.Act as Product Owner for technical initiatives and features.Define target reference architecture and capability roadmap for the domain.Provide architectural governance and create a technical roadmap for the technology domain.Guide development teams, drive design choices, and resolve technical challenges.Ensure solutions align with Flybuys enterprise architecture and strategy, balancing quality, cost, and time.Consider commercial acumen in architecture decision-making processes.Serve as a technical coach and mentor for junior engineering people.Lead solution implementation by partnering with vendor and internal engineering teams, introducing best practices and design patterns.Your Experience Several years of experience as a Principal, Domain or Senior Solution Architect.Experience with marketing and campaign automation, customer engagement, data and analytics, data modelling and integration.Exposure to, or experience with, AI/ML technologies and solutions is desirable.Ability to articulate and drive technology roadmaps for a technology or business domain.Experience with cloud & SaaS based architectures and understanding of such ecosystems.Ability to create solution designs in collaboration with engineering and product.Ability to abstract concepts, extract patterns and use these as rationale for decision making.Excellent stakeholder management, influencing and communication skills.Operate independently in environments where there is high ambiguity and maintain positive attitudeWhile not mandatory, experience in some or all of marketing, loyalty, data, integration or AI/ML would be beneficial.Your Benefits We offer our valued team members a stack of exclusive benefits!
To name a few... Flybuysflex | work from anywhere, measured on outcomesTwo well-being days per year!Volunteer leaveOngoing learning & development programs and opportunitiesMy Coles and Wesfarmers team member discount cardBe Well Programs – Mind/Body/SoulQuarterly All Team eventsHybrid social eventsNew starter kit merchandiseBe You, With Us.Apply today! We value ways of working that work for everyone and use our different strengths to make us stronger.
We work hard to make sure everyone's voice is heard and respected equally, regardless of identity, background, position, ability or lifestyle.
It is a condition of employment that successful applicants undergo a National Police Check prior to commencing.
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