Located on Victoria's Mornington Peninsula, Woodleigh School is an independent, coeducational school comprising two Junior Campuses, Minimbah in Frankston South and Penbank in Moorooduc and a Senior Campus in Langwarrin South.
At the heart of a Woodleigh Education is our commitment to the holistic development of every student within our school.
We provide a nurturing and challenging environment that supports students to develop the knowledge, skills and dispositions that they will need to thrive, at and beyond school.
We aim to develop independent, resilient, creative and compassionate individuals who can find personal success in life, while making a positive contribution to the communities in which they live.
Woodleigh is currently seeking applications for a full time Enrolments Coordinator.
The Enrolments Coordinator communicates the benefits of a Woodleigh Education to prospective families whilst investigating the suitability of the applying student as to whether Woodleigh is the right school.
They provide exceptional customer service to families looking to choose the right school for their child; this decision is one of the most challenging decisions every parent faces.
Responsibilities include but are not limited to:
Manage enquiries through the enrolment process to secure enrolments for the School.
Be a primary point of contact for prospective families.
Respond within the defined timeframes to all enrolment enquiries in a friendly, sensitive and professional manner.
Nurture positive relationships with families throughout all stages of the Enrolments process from enquiry to commencement.
Build and maintain a sound working knowledge of the policies and procedures governing the enrolment process at Woodleigh School.
Keep up to date on the benefits of a Woodleigh education across the whole school including Penbank, Minimbah and Senior Campuses.
Setting up all Enrolment Events which includes some outside of hours work.
Conduct Campus Tours for prospective families.
Selection Criteria:
Experience:
Must have excellent communication skills - both written and verbal.
Must be confident in presenting to groups on Campus Tours.
Show high professional and ethical standards for handling confidential information.
Be able to multi-task, be flexible and able to manage changing priorities.
Experience in managing a CRM program preferred.
Solid knowledge of the Microsoft Office Suite including Outlook, Word, Excel and TEAMS.
Must have a minimum 5 years' experience working within a Customer Service environment.
Knowledge of TASS, The Alpha School System.
Knowledge of Digistorm's CRM, Funnel.
Knowledge of Adobe InDesign.
Previous experience working with children.
Conditions of Employment:
A Working with Children Check is required for this position.
Qualification and First Aid Training confirmation is required for this position.
Applications should be addressed to HR and submitted online by 5pm Tuesday 26 March 2024.
Please note applications will be reviewed upon receipt and interviewing may commence prior to this closing date.
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