Engineering - Weir

Product Specialist Support Engineer Weir Minerals APAC Region
Onsite Perth
Purpose of Role: Weir Minerals is a global leader in providing engineered solutions for the mining and minerals industry.
Our GEHO pumps are renowned for their reliability and performance in handling abrasive slurries, making us a trusted partner in the industry.
We are committed to innovation, excellence, and sustainability in everything we do.
As the GEHO Product Specialist Support Engineer, you will play a crucial role in supporting our clients and internal teams by providing expert technical assistance, troubleshooting complex issues, and ensuring the seamless operation of our GEHO products.
You will be the go-to expert and manage relationships with customers of GEHO industry pumps in the Asia Pacific region.
Key Responsibilities: Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture. Developing, maintaining, and maximizing relationships with our customers of GEHO industry pumps for the Asia Pacific region. Assist in preventing competitors from establishing a long term presence in GEHO core business. Assist with pricing calculations. Initiating, managing and maintaining service agreements in your region. Assist End User Sales Division in implementing service agreements into the Australian market. Composition and management of aftermarket sales budgets in consultation with the Regional GEHO Product Manager. Provide up to date technical information to clients, ensuring that all clients are aware of our technical advancements. Providing technical recommendations and support to customers. Assist customers with any troubleshooting of equipment and service problems where required. Identifying and promoting new business opportunities to profitably grow the business in the Area. Handle spare parts technical enquiries and pricing, working closely with the Customer Support Team on technical issues. After training, this role would evolve into external sales and site support which will involve local and overseas travel on a regular basis.
Training in the Netherlands will be required on an annual basis. Job Knowledge/Education and Qualifications: A minimum of 3–4 years relevant mechanical/electrical background experience (Minimum Cert III in Mechanical Engineering). Experience working on heavy specialised equipment such as rotating equipment, highly preferred. Intermediate to advanced MS Office (Excel and Word). #J-18808-Ljbffr