About Kindred
Kindred Group is a digital entertainment pioneer bringing together nine successful online gambling brands, forming one of the largest online gambling groups in the world. Our purpose is to transform gambling by being a trusted source of entertainment that contributes positively to society. Our goal is that 0% revenue is derived from harmful gambling.
Our global team of more than 2000 people represents 70+ nationalities. When you join Kindred, you'll be part of a collaborative, diverse and inclusive team that has your best interest at heart. We are a trusting company that knows the value of a healthy work-life balance. We offer a wide range of benefits, along with annual bonus, which is tied to both company and your individual performance.
The role
We are looking for an Engineering Support Analyst to support and maintain the Kindred Racing Platform (KRP) & Kindred Sports Platform (KSP) through debugging and analysis.
What you will doSupport existing and future platformsMonitor and manage the uptime of Production & QA environmentPerform day-to-day support and liaison with overseas counterparts to ensure around the sun coverageInvestigate and resolve issues raised to the teamProactively identify pain points and address them through various methods:AutomationAlertingMonitoringDevelop support operational processes and proceduresYour experienceExperience in the application support spaceExtensive knowledge in support principles including incident management, problem management, etc.Desirable knowledge in server stack and website supportStrong understanding of technical issue resolutionExtensive knowledge in issue debugging, analysis and resolutionWorking knowledge of user journey via multiple tools:Solace / KafkaElastic / Grafana / SplunkPostgres / MSSQLTesting experience is a definite advantageTertiary qualification/s in an Information Technology related discipline is highly desirableOur Way Of WorkingOur world is hybrid. A career is not a sprint; it's a marathon. One of the perks of joining us is that we value you as a person first. Our hybrid world allows you to focus on your goals and responsibilities and lets you self-organise to improve your deliveries and get the work done in your own way.
Application ProcessClick on the "Apply" button and complete the short web form. Please add your CV and covering letter in English to let us know your motivation for applying and your salary expectation. Our Talent Acquisition team will be in touch soon. Kindred is an equal opportunities employer committed to employing a diverse workforce and an inclusive culture. As such we oppose all forms of discrimination in the workplace. We create equal opportunities for all our applicants and will treat people equally regardless of and not limited to gender, age, disability, race, and sexual orientation. We are committed not only to our legal obligations but also to the positive promotion that equal opportunities bring to our operations as set out in our sustainability framework. Kindred has an ESG rating of AAA by MCSI.
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