Engagement Officer Location – Coffs Harbour/Newcastle Employment type – Ongoing Salary – $106,025-$117,363 + employer superannuation contribution Your role Do you have a passion for community engagement and would like to help make a positive difference in our NSW social housing maintenance? Homes NSW is an Agency of the Department of Communities and Justice (DCJ). Our vision is for NSW to be a place where everyone has access to safe and secure housing, and where experiences of homelessness are rare, brief, and non-recurring. We lead work to deliver more quality social housing to our 262,000 tenants across NSW, empowering our tenants to live fulfilling lives and achieve their potential in inclusive communities with a focus on breaking, rather than managing disadvantage. We strive for excellence in service delivery and most importantly, Homes NSW puts people at the heart – including our staff. Working for us means you are joining a team where your expertise and skills will be valued. The Local Community Engagement Team is dedicated to fostering meaningful connections and dialogue between Housing Portfolio and local communities through proactive management of community engagement activities, to promote collaboration, inclusivity, and positive outcomes. The purpose of this role is to deliver local communication and engagement as it relates to the division's strategic direction, and effectively manage relevant stakeholder relationships. What you'll do As an Engagement Officer within the Local Community Engagement Team, your role is pivotal in facilitating effective communication and collaboration between Housing Portfolio and various stakeholders. Your responsibilities include developing and implementing community engagement plans in alignment with Housing Portfolio requirements, ensuring stakeholders are consulted appropriately and equipped with up-to-date information regarding project objectives and benefits. Collaboration is key, as you'll work closely with the broader Portfolio Management (Assets) Engagement teams to ensure a coordinated approach to government and senior stakeholder relationships, media, issues management, and marketing. You'll also provide support in identifying risks and opportunities associated with community engagement, implementing strategies to minimize risk effectively. Building and nurturing solid relationships with a diverse network of internal and external stakeholders is paramount, aiming for mutually beneficial outcomes and fostering their involvement in project activities. Additionally, you'll oversee the preparation, production, and dissemination of public information across various platforms, liaising with other divisional functional areas and external agencies as required. Furthermore, you'll play a crucial role in monitoring and evaluating communication activities undertaken by contractors, ensuring compliance with Housing Portfolio objectives and the strategic communications program. What we're looking for Tertiary qualifications in a related discipline and/or equivalent knowledge, skills, and experience with demonstrated commitment to ongoing professional development. Experience and knowledge of residential property maintenance Experience in managing various stakeholders Excellent communication and written skills Current driver's licence Please click here to download the role description If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account. To apply directly via the DCJ Careers site click here. Search for the job and click the 'Apply now' button. We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you. What We Offer We offer a variety of benefits, including: A challenging and rewarding career Flexible, autonomous work environment Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs. Want more information? Visit our website to see more information on Working for us. We do work that really matters Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters. Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment! Are you ready to join us? Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role: Please outline your two strongest qualities in undertaking the Engagement Officer role. Could you demonstrate those strengths by a reference to an example when you used them to positive effect in achieving an outcome for the tenant and/or property. Can you describe a specific instance where you successfully built rapport with a diverse range of stakeholders to ensure effective collaboration and achieve positive project outcomes? Applications close 3 May 2024 at 11:59 AEST Got a question? If you've got a question about this role please contact Jonathan Fishburn at ****** If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Recruitment via email at ****** Visit Recruitment adjustments on the DCJ website to learn more. Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website. Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Your recruitment journey on the DCJ website. Thank you for your interest in this role. We look forward to receiving your application.
