Engagement Officer Full-time Temporary with a Possibility of Permanency Details : The ACT Government is committed to strengthening our community engagement approach to build a more trusted partnership between government and the Canberra community.
As the Engagement Officer, you will play a key role in communicating this commitment and supporting practical and cultural change across the ACT Public Service.
In this role, you will work with officers in other directorates across government to influence and support engagement best practice.
Using a range of tools and an evidence-based approach, you will help to develop and bring consistency and quality to our processes.
You will support directorates with their community engagements, participate in the evaluation and reporting of engagements across the ACT Government, and ensure adherence to the engagement governance framework.
You will have excellent relationship-building skills, a focus on finding solutions, and be able to work collaboratively.
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community.
We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes, and sexualities to apply.
Eligibility/Other requirements: The following capabilities form the criteria that are required to perform the duties and responsibilities of the position.
Professional / Technical Skills and Knowledge Experience in community engagement activities is highly desirable.
Strong skills in contemporary techniques for creating user-centric content for various channels, including writing, curating, and publishing content for a variety of audiences.
Excellent communication skills (oral and written) with the ability to communicate complex topics in plain English for a variety of audiences.
An understanding of accessibility and easy English principles is highly desirable.
High level organisational skills with the capacity to work under pressure and meet tight timeframes.
Behavioural Capabilities Highly developed interpersonal and liaison skills, with the ability to work with a diverse range of stakeholders and as part of a team.
A willingness to deliver a high standard of customer and community-focused service.
Adaptability to changing circumstances and demands, in a dynamic, complex, and diverse environment, including an ability to manage multiple priorities.
Understanding of, and demonstrated commitment to, the implementation of the ACTPC Values, Code of Conduct, Respect, Equity and Diversity Framework, and Workplace Health and Safety initiatives.
Qualifications Relevant qualifications in communications or significant experience in a similar role within the government environment.
The ability to work flexibly with some out-of-hours work required.
IAP2 Certification in Engagement and an interest in community engagement is highly desirable.
Notes: This is a temporary position available immediately for a period of six months, with the possibility of extension and/or permanency.
A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.
Opportunities for flexible working options could include hybrid working, being a combination of working from home, designated office-based and Flexi Space working locations across the ACT, part-time hours, job-sharing, flexible start, and finish times.
How to Apply: If interested, please review the Position Description (attached) for the role and submit a one-page pitch with your relevant skills and experience, along with your Curriculum Vitae.
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