At UniSQ, Australia's leading regional University, we're committed to innovation, excellence and providing an exceptional experience for our students and staff. Our ICT Client Support team plays a vital role in delivering high-quality, proactive services to ensure a seamless ICT experience across all UniSQ campuses.
An opportunity is now available for an Endpoint Device Lead to join our team to manage the lifecycle of UniSQ endpoint devices from a software perspective, ensuring efficiency, sustainability, and delivering an exceptional user experience across the University.
Who you are You're a proactive ICT professional with a passion for improving the end-user experience and optimising ICT environments. You're also collaborative with strong communication skills and a problem-solving mindset.
What you'll do You will oversee the entire lifecycle of UniSQ endpoint devices from a software perspective, ensuring optimal performance, security and sustainability. You will work closely with the Proactive Services Manager and Asset Management Lead to coordinate the efforts of a small team of specialists who will focus on proactive service delivery across all ICT systems and processes.
Your initial key priorities will include:
What will help you succeed Together with your relevant computing qualification, you will have proven experience in the provision of hardware and software support services in a large organisation. You will also have:
To be considered for this position, you will need to have the right to work in Australia. *If based at our Springfield or Ipswich campus, there will be a requirement to travel to the Toowoomba campus 1 to 2 times per week.* Term: Full-time continuing appointment (36 hours/week)
Salary: Total remuneration range $129,036 to $148,172 pa (includes salary range of $109,029 to $125,198 pa, employer super contributions of 17% and annual leave loading)
Closes: Sunday, 24 November 2024 at 11:30 pm (AEST)
At UniSQ we are united by our core values of Respect, Integrity and Excellence, which guide our daily actions and decision-making.
If you know that this role is right for you, please submit your current resume together with a two-page (maximum) statement, outlining your skills and experience relative to 'Who we're looking for' in the position description.
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