Are you a tech enthusiast with a flair for customer service?
MSWA is on the lookout for a skilled, friendly, and motivated End User Computing Engineer to join our vibrant IT team.
This is not just a job – it's an opportunity to be the friendly face of our IT department, ensuring our end users have the tools and support they need to excel.
Why Join Us?
Join a dynamic team where your passion for technology and people will shine.
Develop your skills and advance your career in a supportive environment.
Play a crucial role in enhancing the productivity and efficiency of our end users.
This full-time, permanent position will have you working across our Rivervale, Belmont, and Wilson locations, providing hands-on support and training, and being present at any key go-live events at other locations across WA.
Key Responsibilities: Resolve hardware, software, and network issues swiftly.
Offer prompt, approachable assistance to colleagues and stakeholders.
Maintain and deploy desktops, laptops, mobile devices, and peripherals.
Develop documentation and conduct training sessions.
Perform regular maintenance and updates.
Manage endpoint protection solutions and maintain high security standards.
Provide excellent support to off-site users.
Work with network and system administrators and the Service Desk team on cross-functional projects.
What we're looking for Certifications: CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar.
Experience: Minimum of 3 years in a similar role.
Troubleshooting: Strong skills in resolving hardware and software issues.
People Skills: Excellent communication and collaboration.
Technical Knowledge: Proficient in desktop operating systems, Active Directory, Group Policy, and network protocols.
Compliance: NDIS worker screening clearance (or willing to obtain).
Mobility: Current C class driver's license.
A little about us: We exist to make a real and lasting difference to the lives of Western Australians – whatever their needs, whatever their neuro condition.
The difference each and every one of our team makes can be felt in thousands of homes across the state.
Our collective efforts enable us to continue meeting the ever-growing demand for our allied health services, accommodation, and Services Centres across the state, as well as our contributions to critical neuro research throughout the world, across the country and importantly right here in Western Australia.
Benefits of Joining Our Team: Flexible Work Arrangements: We value your input in creating a work schedule that benefits everyone.
Salary Packaging: Utilise a portion of your salary for daily expenses pre-tax.
Growth Opportunities: We offer a career path that fosters both personal and professional development through structured training.
Leave Benefits: We understand the importance of time and offer a variety of leave options including leave loading, parental leave, blood donor leave, and grandparents leave, among others.
Exclusive Discounts: Enjoy savings on a wide range of local and national brands.
Health and Wellbeing Perks: Benefit from our comprehensive Employee Assistance Program and substantial healthcare provider discounts.
Referral Bonus: If you know someone who can contribute positively to our team, your successful referral could earn you a bonus.
Do you believe in life not limits?
If you do and are prepared to join us in making a significant impact, apply now and let's discuss what life at MSWA looks like.
For a confidential conversation, please email ******.
