Join a leading national resort company - Brisbane or Gold Coast applicants welcome to apply!Manage complex ER/IR matters & drive impactful change in a supportive team environment$130,000 incl super + bonus, enjoy hybrid working & a long list of benefitsTHE COMPANYLotus people are thrilled to be partnering with this leading integrated resort company! With a commitment to exceptional guest experiences, this organisation offers world-class entertainment destinations across multiple locations and has over 8000 employees nationally. Fostering culture that values diversity, equity, and inclusion; they strive to create a positive work environment for their team members whilst also making a positive impact on their communities.THE ROLEJoin a national, well-resourced team as an Employee Relations Specialist, where you'll be reporting to a supportive ER Manager who values your expertise and autonomy. In this key role, you'll leverage your strategic thinking and problem-solving skills to guide complex cases from start to finish. You'll collaborate closely with senior leaders and internal stakeholders to navigate and resolve a variety of employee and industrial relations matters. As part of a growing organisation with exciting expansion, this position offers a unique opportunity to thrive in a culture that values both independence and collaboration.DUTIES & RESPONSIBILITESLead cases: Take ownership of complex, high-risk cases, guiding them from start to resolution with confidence and expertise.Drive investigations: Conduct confidential investigations into sensitive workplace issues, ensuring fairness and integrity.Shape the future: Play a role in negotiations and the delivery of Enterprise Agreements, contributing to the company's growth and success.Innovate and improve: Partner with the ER Manager to develop and implement strategies that continuously enhance people practices and minimize risks.Be the go-to expert: Provide specialised advice to stakeholders on policies, procedures, and complex employment matters, becoming a trusted resource across the organisation.SKILLS & EXPERIENCEWhile experience in sectors such as hospitality, retail, or entertainment is highly valued, your success in this role will come from your deep expertise in employee relations and your ability to navigate complex, high-risk situations with confidence. This role could also be an excellent fit for an experienced HR Business Partner with a solid background in ER/IR. You'll excel in this role if you can balance strategic thinking with meticulous attention to detail, all while building strong relationships across the organisation.Proven experience as an ER/IR Specialist, ideally within highly regulated industries such as hospitality, retail, or healthcare.In-depth knowledge of workplace legislation, regulations, industrial instruments, and awards.A proactive approach, with the ability to take initiative and thrive in a complex, fast-paced environment.Exceptional organizational skills and a keen eye for detail.Excellent relationship-building and stakeholder management skills.THE BENEFITSThis organisation fosters a culture that values diversity, equity, and inclusion. They offer flexible working options, a positive work-life balance, and a range of benefits, including discounts on their restaurants and accommodation, career development opportunities, and a commitment to sustainability.Gym membershipFree mealsWFH options and flexible working arrangements30% off restaurants and hotelsHOW TO APPLY/ NEXT STEPSLotus People are one of five accredited candidate experts with a candidate satisfaction score of 97% over three years. We will get back to every applicant and ensure that you have a positive experience with us.
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