Industrial & Employee Relations (Human Resources & Recruitment)Full timeCompany description:The Wilson Group is an industry leader in the provision of diversified services including Parking, Security, Health, Storage and Technology Solutions. Our successful operations have expanded internationally and this growth is underpinned by superior performance and the strength of our relationships. Being a part of our team means living our core values of:Care - People, customers and communities matter.Integrity - We do what's right, not what's easy.Accountability - Ownership is every person's responsibility.Innovation - Change that adds value.Job description:About the role:Join our Workplace Relations team at the Wilson Group! This role supports the delivery of best-practice employee and industrial relations strategies aligned with our business goals.Key Responsibilities include:Partner with internal and external stakeholders to drive ER/IR initiatives.Provide expert advice on workplace grievances, performance management, and industrial matters.Conduct investigations, support enterprise bargaining, and manage complex cases.Deliver end-to-end ER/IR solutions for Wilson Security in Victoria, Tasmania, and beyond.Provide accurate, practical, and timely advice on employee relations, including compliance, strategy, and risk management related to modern Awards, legislation, and policy interpretation.Conduct comprehensive, well-documented internal investigations.Build strong relationships with stakeholders to support leaders in performance improvement, feedback, and dispute resolution.Design and deliver training programs and workshops.Support the development and implementation of best-practice industrial relations strategies.Review and maintain policies and procedures to ensure compliance with industrial obligations and alignment with best practices.About You:You are a passionate workplace relations professional with:2+ years' ER/IR experience in a complex, multi-site environment, or an HR Business Partner seeking to deepen their expertise in employee relations.Proven experience in:Managing employee grievances and disciplinary issues.Supporting complex investigations and disciplinary processes.Interpreting and advising on industrial instruments such as awards, enterprise agreements, and employment contracts.Collaborating pragmatically with operational leaders, senior management, payroll, health and safety teams, and the broader HR function.Navigating organizational change and change management processes.Strong interpersonal skills with a customer-focused approach and a commitment to task completion.Well-developed organizational and time management skills, with exceptional attention to detail.Outstanding written and verbal communication skills.Strong numerical aptitude and accurate data entry capabilities.Proficiency in Microsoft Word and Excel at an intermediate level.Qualifications:A tertiary qualification in Law, Employee/Industrial Relations, Business, or Human Resources Management is preferred.
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