Employee Experience Advisor

Details of the offer

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Permanent full-time role based in Orange as part of our dynamic People & Culture team! Drive various employee experience and wellbeing programs and initiatives to help optimize and improve the employee experience. We are for people, not for profit.
Working with LiveBetter will also provide you access to fitness passport and salary packaging options (increase your take home pay)! LiveBetter Employee Benefits include: Salary Packaging (increase your take home pay)!Access to our 24/7 employee wellbeing & safety appSupplementary Parental LeaveAdditional Purchase LeaveEmployee Referral ProgramFitness PassportService & Recognition AwardsLearning and Development opportunities, with diverse career pathway options(Eligibility criteria/terms and conditions may apply for some LiveBetter Employee Benefits)
About the Team The LiveBetter People & Culture team is responsible for the strategic and operational delivery of People & Culture functions across the whole organisation.
The team is dedicated to providing a high level of customer service and support to all stakeholders and delivers operational services and provides business partnering, leadership and advice across all People & Culture functions including Human Resources, Payroll, Recruitment & Onboarding, Injury & Care, Industrial relations and all other related people matters that impact our organisation.
About the Role The Employee Experience Advisor works within the People & Culture team to help optimize and improve the employee experience, helping to create a more meaningful and satisfying work experience.
The Employee Experience Advisor will drive various employee experience and wellbeing programs and initiatives and be responsible for other ad-hoc People & Culture projects and assignments as needed.
The Employee Experience Advisor will also support the Administration Officer - Volunteer Programs to drive volunteer related wellbeing and experience initiatives.
Some key accountabilities of the role include:
Work with the Manager, People & Culture to determine key points where employee engagement will be measured and the method which will be used.Provide recommendations on organisational initiatives based on findings from employee engagement survey outcomes.Actively seek feedback from employees to understand and measure employee engagement.
This will include designing and distributing surveys and may involve conducting interviews and focus groups.Analyse the information gathered to distil the core issues, and present findings to Manager, People & Culture and EGM People & Culture.Drive initiatives to enhance employee engagement, satisfaction, and wellbeing, promoting a supportive and inclusive work environment and reducing turnover.Support the rollout and utilisation of Sonder, LiveBetter's employee safety and wellbeing service.Provide expert advice and guidance to managers and leaders on matters related to workplace culture, employee experience and engagement.Working closely with managers and leaders to assess and control psychosocial risks in the workplace which have been identified via employee feedback.What LiveBetter needs from you We would love to hear from you if you are a professional and caring person who is prepared to embrace our values of Integrity, Respect, Cooperation, Empowerment and Excellence in your day to day work life.
To be successful in this role, you will also have these skills:
Qualifications in Social Science, Business, Human Resources, Health Services or a related fieldDemonstrated experience undertaking qualitative and quantitative data collection and analysis and reporting on findings.Substantial experience designing, developing, planning, managing and coordinating projects.A demonstrated ability to communicate effectively, work collaboratively, influence and negotiate.Self-motivated and able to work independently on multiple activities, prioritise and adapt to changing conditions.A keen problem solver, who is innovative and willing to think outside the box.A well-developed understanding of the aged and disability services sector.An understanding of the employee lifecycle and experience coordinating initiatives to improve employee experience.Mental Health First Aid CertificateYou will also be required to undertake and pass a National Criminal Check and pre-employment medical (including drug and alcohol screening).
Sounds great?
What next? To convince us that you are the best person for the job, please provide a resume that clearly demonstrates how your skills, experience and qualifications meet the requirements for this role.
As part of your application, can you also please provide a cover letter of maximum three pages that address the following two targeted questions: Tell us about a time you identified an area for improvement in the workplace.
How did you identify this?
What steps did you take to design and implement a solution to address this?
How did you determine whether the solution was successful?Please tell us about your experience collecting and analysing data from surveys?
What software/programs do you have experience using?Please give an example of a time you used your negotiation and interpersonal skills in order to influence others and build relationships.
What were the key challenges you faced and lessons you learnt from your experience?LiveBetter is committed to equal employment opportunity and embraces diversity and inclusion within its workforce.
As such, people from diverse backgrounds are encouraged to apply.
This includes but is not limited to Aboriginal and Torres Strait Islander People and People from Culturally and Linguistically Diverse backgrounds.
About LiveBetter LiveBetter Community Services are one of the largest regionally based providers of community services in Eastern Australia.
We strive to enable the people of regional Australia to live their best lives.
For further info about us and to see for yourself the great things that we do, you can visit:
company/livebettercommunityservices/ LiveBetterAustralia/
#J-18808-Ljbffr


Nominal Salary: To be agreed

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