EMERGENCY RESOURCE TECHNICIAN - 911 DISPATCHERDO YOU ENJOY MAKING A DIFFERENCE IN PEOPLE'S LIVES?You can work in a team environment while helping people as a 911 dispatcher. Join our team at Clermont County Department of Public Safety and receive hands-on training, great benefits, and paid time off while performing fulfilling work.
Clermont County offers a great benefits package to its full-time employees including, but not limited to:
Full Time employment with 12-hour shifts, which allow every other Friday, Saturday & Sunday offHealth, Dental and Vision Insurance (single to family plan options to fit your needs)Life Insurance - $25,000 at no cost to employee; option to purchase supplemental coverage for self and spouse/child(ren)Paid Holidays - 11 days per yearPaid Vacation (2 weeks of vacation accrued after one year of employment)Paid Sick LeaveAnnual Personal DayEarned Personal DaysLong-term Disability – at no cost to employeeEmployee Assistance Program (EAP)Student Loan Forgiveness – Public service employees may be eligible for student loan forgiveness through the Public Service Loan Forgiveness (PSLF) ProgramOhio Public Employee Retirement SystemJob Title: Emergency Resource TechnicianDepartment: Clermont County Board of County Commissioners, Department of Public Safety ServicesType: Full-Time PermanentWage Rate: Step 1 - $19.76Hours: 12 Hour Shifts, Night Shift-6PM to 6AM; 2 On/2 Off, Every other weekend offProbationary Period: 1 YearBargaining Unit Position: Yes; FOPFLSA Status: Non-Exempt (eligible for overtime)
Work experience in emergency dispatching is preferred but not necessary. We offer training in-house to help you succeed in becoming a dispatcher.
Must have a high school education or equivalent and no criminal convictions. Applicants must possess a valid driver's license.
Essential qualities for a 911 Dispatcher include active listening skills, multi-tasking, good written and verbal communication. Dispatchers need to demonstrate the ability to prioritize tasks based on importance and urgency while remaining calm. Under supervision, this job requires the Dispatcher to operate a radio and computer equipment, while processing phone calls and radio traffic.
Job Duties Include: Answering emergency and non-emergency phone linesObtaining pertinent information to pass along to respondersOperating radio and computer equipmentProviding standardized emergency medical instructions to callers using a medical protocolMaking decisions in a timely manner with little informationWorking with Police, Fire and EMS agenciesAssisting public and other agencies with disaster responsesDemonstrating regular attendanceOperating NCIC/LEADS inquiries as requested by Law Enforcement agenciesLocation: DEPT OF PUBLIC SAFETY SERVICES
#J-18808-Ljbffr