Make a meaningful difference and join our team of exceptional people, providing extraordinary care to homeless or at risk people in our community.
$54,075 + super + not for profit salary packaging benefits Fixed Term Part Time Contract to 31/07/2025 with possibility of extension Work/Life Balance with 4 days a week. Never work a Monday again! Location: Maddington WA 6109 Rewarding work – every day you know you're making a real difference Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.
Your Opportunity
Wattle House, located in Perth's southeast region, is a Mission Australia hub dedicated to integrated service provision and delivery, addressing clients' complex needs and circumstances. Through our Family Support and Accommodation Service, Wattle House provides transitional housing, case management, and referrals to families who are homeless or at risk of homelessness, ensuring they achieve and maintain long-term stable housing.
As the Emergency Relief Support Worker, your role is vital in assisting clients by facilitating access to essential Emergency Relief supplies, contributing significantly to positive engagement and outcomes for participants. Additionally, you will provide essential administrative support and ensure accurate data and record maintenance for the Wattle House team.
Your Key Responsibilities
Provide a welcoming and supportive first point of contact for vulnerable people who are accessing our support services. Conduct Intake of Emergency Relief clients and arrange Emergency Relief appointments ensuring fair and equitable access. Refer Emergency Relief clients to appropriate services where necessary. Manage the receipt, sorting and storage of donated goods and purchased food ensuring rubbish is disposed of and food parcels are prepared for distribution. Create and distribute food hampers to clients in need. Provide administrative support to the Program Manager including organising meetings, assisting with basic diary management, and administrative projects as directed. Complete a range of administrative tasks including but not limited to taking phone calls, booking appointments, coordination of emails and mail distribution, ordering supplies, maintenance of electronic files, and processing accounts payable, to ensure the efficient organisation of the office. Requirements for Success
With a demonstrated background working with vulnerable people experiencing a range of issues in Homelessness and/or Community Services and/or Mental Health sectors, you will be confident in your ability to build rapport with vulnerable service users, staff, and sector stakeholders. Other requirements include:
Certificate III in Community Services or equivalent. Competent in using computer packages such as Microsoft Office including Word, Excel, and Power Point. Exceptional level of customer service skill and experience. Demonstrated solutions focused thinking and problem solving. Proven ability to manage several competing priorities and a constant workload of varied administration tasks. Client focused and respectful with vulnerable people who are accessing our services. Experience with manual handling and the ability to lift and carry up to 15kgs regularly and the ability to safely climb two steps on a ladder to put away stock while carrying up to 4kgs. Full driver licence with no restrictions. Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Our Culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.
If you live with disability and require support to submit your application, please email
Your Benefits
To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:
Make a meaningful difference to the lives of Australians in need. Not-for-profit salary packaging, reducing your tax. Free external, confidential counselling. Volunteering opportunities. Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave. How To Apply
To be considered for this opportunity, send your application today!
Applications for this role are shortlisted as received and we are interviewing through the advertising period. Apply quickly to be considered for this exciting and essential role.
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