At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
RESPONSIBILITIES/ACCOUNTABILITIES Responsible for promoting Lilly's Cardio metabolic health portfolio in the territory of Vic West including Werribee, Point Cook, Truganina, Tarneit, Melton, Bacchus Marsh, Hoppers Crossing, Ballarat. Achieve sales targets by promoting products to targeted customers. Develop strong, long-term relationships with Key Customers in the primary care (GPs). Ensure that a high level of customer satisfaction is achieved and maintained at all times. Respond to customer requests in a timely and effective manner. Promote the image of Lilly in disease state areas. Develop & maintain excellent knowledge of disease area, products, competitors and market developments in the relevant disease state area. Develop detailed territory business plans, based on territory analysis, to meet the planned objectives within a geographic area. Develop specific territory action plans for key customers. Enter and maintain accurate, professional records of customer interactions within a timely manner. Be a strong team player and work collaboratively alongside all Lilly colleagues. Able to use Technology effectively in ensuring all duties are carried out effectively. Ensure all activities comply with legal and ethical standards and company policies. Able to quickly build knowledge of current treatment guidelines that impact standard of care for the desired patient outcomes. Identify & offer multi-channel solutions that are the most meaningful to the customer and align with what the Lilly portfolio can deliver. Address customer needs and promote the products. REPORTING RELATIONSHIP This role reports to the Regional Business Manager.
Most critical skills and attributes: Account & Stakeholder Management: An ability to manage key accounts within a geographic area and to enhance relationships, build and increase collaboration, and develop valued relationships with key influencers and teams. Scientific Knowledge and Application: A demonstrated ability to understand and disseminate scientific information and related disease states at a depth required to credibly communicate with a specialist. Strong Professional Communication: Strong interpersonal skills and the ability to share relevant and high-quality information. Business Acumen: Understanding of business drivers for both customer and organization, cutting through the complexity to solve business problems that create a mutually beneficial outcome. Planning and Execution: An ability to review data; strategically plan actions that are implemented with the desired outcomes and accountability for these actions. High-Level Organizational Skills: The ability to prioritize and deliver on customer requirements and complete all administration tasks within the required timeframes. Learning Agility: Effectively deal with a wide variety of people and challenging situations, comfortable with complexity, and can examine problems carefully and deliver in first-time situations. Emotional Intelligence: Evaluate emotions of self and others to understand drivers of behavior and build valued relationships, remaining optimistic and positive even in ambiguity or during a setback. Resilience: Demonstrated ability to be determined to achieve a goal, persevere during times of trial, and adapt to change. Compliance: Understanding operating principles, procedures, and practices and operating within them at all times. Prior Knowledge or Experience: Prior experience and demonstrated skills in a sales or account management role is highly desirable. Tertiary qualification in biomedical science, pharmacology, marketing & business or a related field is desirable. Demonstrated ability to use technology effectively to meet administrative and compliance requirements. #J-18808-Ljbffr