Electronics TechnicianWe are looking for an Electronics Technician to repair, support, and servicing of all products onsite at our Dyce facilities as well as manufacturing, assembly & testing of new products when required.Supporting all Service and Production related activities to ensure customer expectations and business goals are met.Electronics Technician Key Responsibilities:To work as part of the Engineering Service Team. Responding to all day-to-day activities relating to product repair, support and servicing operations.Working through day-to-day tasks, utilising computer systems, as established by the Engineering Service Team in conjunction with the Engineering Service Manager. Follow documentation procedure for the Engineering Service process.Provide prompt, proficient and accurate technical advice, by Telephone, Email and in person.Complete service reports for replacement parts and labour to complete equipment repairs.Quotation of replacement parts and labour to complete equipment repairs and process customer spare parts requirement to resolve technical assistance enquiries of customers.Process customer POs liaising with Planning team for completion dates.After sales support to customers, agents and to users in the field.Identify potential/actual product problems and, if necessary, liaise with the appropriate departments to resolve them.Ensure each enquiry is closed out and ensure appropriate measures are in place to avoid repetition in the future by use of documented channels i.e. ECR, customer circulars etc.Provide technical, practical & computer training to new team members.Advise customers regarding product maintenance and extended warranties.Maintain a safe working environment, in conjunction with Lean and 6S.Adhering to Quality standards, following set procedures & work always flows.To carry out additional duties as may be required by the Engineering Service Manager.Electronics Technician Qualifications & Experience:Basic Electrical/Electronic Fault Find and Repair ''knowledge permitting.Relevant experience of working in a manufacturing/repair environment.An ability to solder to a high level is also essential, alongside general mechanical skills.Problem solving skillsAbility to work with minimal supervisionAbility to work in a team and on their ownAble to work on own initiativeAbility to work flexibly and priorities tasksPhysically fit (some lifting required)Good communication skillsCompetent PC skills.Thank you for your application. Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website.INDKA
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