Applications are invited for a full-time ongoing Electorate Officer A position in the office of Hon Catherine King MP in Ballarat, Victoria. About the position We are looking for a highly motivated officer able to work in a close-knit team to support Catherine's engagement with constituents in the Ballarat electorate. As an electorate officer, you will attend to phone and email enquiries, meet with constituents and other visitors to the Electorate Office, liaise with Government departments and other organisations, draft correspondence, assist with grants newsletters and maintain electronic and hard copy records. The key duties of the position are, but are not limited to : Ensuring constituents are supported through their contact with the electorate office – including working with constituents to navigate available supports and undertaking referrals where appropriate with government agencies and services. Managing constituent enquiries and preparing correspondence and communications. Maintaining case notes, files, and records (electronic and hard copy). Attending community events and travel throughout the Electorate, which may require working on weekends and/or public holidays. Maintaining a clean and safe workspace, contributing to a safe and respectful workplace culture, and abiding by work health and safety laws, policies, and procedures. The ideal applicant should possess the following skills, qualifications, and experience: Highly organised and able to prioritise tasks. Strong community stakeholder engagement skills. Highly developed verbal and written communication. Demonstrated ability to work as part of a small team to achieve results. Ability to work under pressure to tight deadlines with limited supervision. Excellent computing skills with experience using Microsoft Office applications. A keen interest in current affairs and an understanding of Australia's systems of government. Tolerance, patience, and a sense of humour. While not necessary, prior administrative experience and qualifications in social work, welfare, legal studies, or a similar area will be looked on favourably. Employment conditions: The position is offered under the Members of Parliament (Staff) Act 1984 and conditions are outlined in the Commonwealth Members of Parliament Staff Enterprise Agreement 2020-23 which include: A commencing salary between $69,046 and $73,098 will be negotiated depending on experience and relevant skills An additional optional allowance may be considered in recognition of, and as compensation for, reasonable additional hours of work Relocation assistance, studies assistance and paid study leave may also be available (subject to eligibility requirements) An employer superannuation contribution of 15.4% will be payable. An initial probationary period of three months will apply and may be subject to extension. The successful applicant may be required to undergo a National Police History Check. Applicants are required to obtain and maintain a security clearance at Negative Vetting Level 2 and comply with the Ministerial Staff Code of Conduct. Applications should be forwarded to ****** using the subject line "Electorate Officer A application". Applications should include a resume, the details of at least of two referees, and a cover letter outlining how your skills and experience meet the selection criteria and will support the Electorate Officer A role. Shortlisted candidates may be asked to provide a writing sample and to participate in a short interview with senior staff and Catherine. Applications close on Wednesday, 24 April 2024. For further information please contact James Routson on (03) 5338 8123.
