Job no: 890842
Work type: Full time
Location: Adelaide CBD
Categories: Administration, Business and Management
Women's and Children's Health Network, Surgical Services, North AdelaideSalaryClassification - ASO3 - Administrative Services Officer L3 - $67,589 to $72,033Full time - Term Contract (12-month Contract)About the Opportunity We currently have an exciting opportunity to join the Surgical Services team as an Elective Surgery Booking Officer, where you will be responsible for:
Providing a comprehensive, friendly, and patient-focused service to patients waiting for elective procedures.Undertaking accurate, comprehensive, and confidential data entry of patients being waitlisted for elective procedures.Planning and programming elective lists to ensure maximum theatre utilisation and patient flow.Considering equipment requirements, Length of Stay (LOS), and patient age when scheduling procedures.Ensuring adherence to elective surgery guidelines regarding timeliness, treat-in-turn policies, and categorisation priorities.Minimising risks to the health unit and maximising the efficacy of theatre operations.Scheduling and managing all required pre-admission and post-operative appointments for elective procedures.About You To be successful in this role, you will have:
Sound communication skills, both written and verbal including appropriate telephone etiquette.Proven initiative and sound organisational skills to prioritise workloads and perform under pressure to meet demanding deadlines.Ability to work in an environment where unsettling events may occur and demanding prioritisation of patient information management is required.Previous experience in an administrative role requiring the use of Microsoft Office Suite applications such as but not limited to Excel, Word, and Outlook.Previous experience in a customer service role.Understanding patient rights and responsibilities and confidentiality.What WCHN Can Offer You Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquiries person for further information.Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills, and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year.Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia).Free public transport for SA Health Metropolitan Hospital workers to and from the Women's and Children's Hospital. Note: Does not apply to network community sites.Access to generous leave provisions and professional development opportunities.Support for you and your family via our Employee Assistance Program.About Us The Women's & Children's Health Network is the state's leading provider of best practice health care for women, babies, children, and young people across South Australia. We offer:
Specialist care for children with acute and chronic conditions.State-of-the-art maternity and obstetric care services.Community-based services reaching hundreds of thousands of babies, children, and young people, their families, and communities across SA.Specialist programs including Mental Health, Child & Family Health services, Youth, and Aboriginal Health services.Join our patient-centred team and contribute to providing South Australia's women, babies, children, and young people with the best health care through both within our hospital or via our many and varied community services and programs.
Our values of Compassion, Respect, Equity, Accountability, and working Together for Excellence or CREATE Together represent who we are as a Network.
Want to know more about WCHN opportunities? Click Here to discover how you can Realise your Potential and join one of the many teams at the Women's and Children's Network to make a positive change in our community.
Stay connected with our Network! Follow us on LinkedIn to stay informed about exciting job opportunities and updates on what we do. Click here to join the conversation. Special Conditions To find out more about this role, including key selection criteria, all special conditions, and minimum requirements, please click on the attached role description and also review our document checklists below.
Immunisation Requirements Checklist
Applicant Documents Checklist
Application Instructions You will be required to attach a 1-2 page cover letter addressing the key selection criteria of the role and a current résumé/curriculum vitae prior to clicking 'Submit Application'. It is recommended to allow enough time to complete the whole application as the system times out after one hour of inactivity.
Other Important Information The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Aboriginal and Torres Strait Islander applicants are encouraged to apply.
Enquiries Paula Bertram
Position: Manager, Administrative Services
Phone: 8161 8389
E-mail: ******
Application Closing Date: 29/1/2025 – 11:55pm
Useful Links AS03 - Elective Surgery Booking Officer - Role Description - 890842.pdf
Advertised: 15 Jan 2025 Cen. Australia Daylight Time
Applications close: 29 Jan 2025 Cen. Australia Daylight Time
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