Director, Communications (EL2)
This is an ongoing, full-time position based in Sydney, NSW.
The Director, Communications is responsible for planning, development, guidance and implementation of communications activities. This includes supporting teams to appropriately target communications, messaging and ensuring resources are disseminated widely to be used in practice across Australia.
Leading a small team of communications professionals, the position is responsible for coordinating and guiding external communications functions, with a particular focus on the development and implementation of innovative solutions
The role will work closely with program areas in a service delivery model to develop communications strategies, social media, and website content for projects and programs. The role develops internal editorial and communications capacity and provides communications advice and guidance about the publication of a diverse suite of materials in line with the work plan.
The role will work closely with the Digital Transformation and ICT team including providing some support for website design, maintenance and transition processes.
The role is also responsible for the coordination and delivery of media management, and corporate publications such as the annual report and corporate plan to support the achievement of the overall strategic direction.
Position duties and responsibilities
1. Develop and lead an integrated communications program including production of digital and hard copy publications, and a media engagement program that effectively promotes the work, priorities, brand and reputation.
2. Provide appropriate expert communications advice and support to the Executive on communications opportunities and risks, particularly on complex or sensitive matters.
3. Provide leadership to oversee and support activities of the Communications team including establishing priorities and managing workflow and performance to ensure timely delivery of outputs in consultation with the Executive Director, Strategy and Innovation.
4. Develop and manage highly effective and collaborative relationships with the executive, and key internal and external stakeholders.
5. Work closely with the Executive Director, Strategy and Innovation, the Chief Operating Officer and other Directors to identify and maximise communication opportunities through the development and implementation of successful strategic approaches relating to digital development, media relations, issues management, website content and publications production.
6. Develop strategic communication goals and activity plan with a core focus on developing and targeting relevant platforms, channels and tools for the delivery of products.
7. Provide advice, support and capacity building about document writing, editing and publication to the Executive, program teams and communications staff, including ensuring maintenance of style and editing.
8. Identify and pursue creative opportunities.
Skills and knowledge required
The successful candidate will have:
Experience managing a small multidisciplinary team of communication experts, harnessing expertise and leading a team to support delivery of the workplan.
Strong negotiation, liaison and relationship building skills, with internal and external stakeholders, including agency executive.
Sound knowledge and experience in broad-based communication approaches and innovative strategies relevant for the health sector, including digital strategies and the ability to work with content experts to deliver optimal outcomes.
Excellent writing and editing skills and demonstrated strong attention to detail.
Demonstrated high-level skills in project management and ability to work flexibly to meet multiple competing deadlines.
Proven capacity to proactively anticipate and take advantage of opportunities and address potential issues.
Sound knowledge and understanding of the operations of a communications team and the processes of government.
Personal drive, integrity, flexibility, adaptability, and a willingness to learn and support the whole organisation.
Qualifications and experience
The successful candidate will have:
Tertiary qualifications in journalism, communications, digital developments or similar, or a minimum five years' work experience in one or more of these disciplines. Experience in the government sector. Experience in developing and maintaining strong, effective relationships with stakeholders, including general media, and relevant industry media. Experience influencing sector change and organisational change towards digital channels, effective project management and/or designing and implementing strategic communication frameworks. Experience in a healthcare-related environment.
Selection criteria
1. Demonstrated ability to lead a small multidisciplinary team of communication experts to deliver strategic communication approaches that are appropriately tailored, and suitable to a health environment.
2. Demonstrated ability to work in a fast-paced environment, managing multiple competing priorities with flexibility in the face of changing priorities and deadlines.
3. Strong experience in media management and communication of complex issues
4. Strong negotiation, liaison and relationship building skills, with internal and external stakeholders, including agency executive and technical experts.
5. Exceptional oral and written communication skills including demonstrated ability to prepare briefing documents and submissions and explain complex technical issues simply.
To apply
To apply for this position, please complete and submit an application to Senior Marketing & Communication consultant, Kiara Carel: or call 0481 828 946 for more information.
To be considered, you must provide: A CV summarising your relevant experience and qualifications A two-page cover letter broadly addressing your suitability against both the position description and selection criteria.
Applications are due by midnight, Sunday 23 June 2024. You must be an Australian citizen.
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