Messages To proceed, please enable JavaScript in your internet browser.After enabling JavaScript, you will need to close and re-open this browser window.Location: Canberra Position Type: Ongoing Salary: $113,355-$136,660 About the role The Assistant Director Technical Assurance is responsible for day-to-day oversight and assurance functions over the ACIC's Infrastructure Operations remit, including Projects.This includes providing leadership and guidance to ensure supported systems maintain a high level of availability, performance, and security.You will work closely with the Director of Infrastructure Operations, providing specialist advice in the provision and operation of complex infrastructure and platforms.Key responsibilities: Development of work plans and monitoring workflows to meet objectives and timeframes Oversee the day-to-day operation and performance of the Technical Assurance team and prioritisation of workloads Ensure availability, performance and capacity requirements are met for ACIC ICT, including incident management, problem resolution, and future planning requirements Provide technical expertise and compliance around procured services in the ACIC environment in accordance with relevant procurement guidelines.Apply technical leadership to ensure the ACIC's Infrastructure environments remain secure in accordance with relevant Commonwealth and Agency security policy.Manage the technical requirements of the business including development of service improvement plans and participation/facilitation of technical subject matter expertise into Divisional projects.Ensure that operational procedures and working practices are fit for purpose and current.Ensure all Infrastructure changes are aligned with agreed ACIC architecture and ACIC operational frameworks.Manage and maintain contract services and associated vendor relationships that underpin the provision of ACIC's ICT Infrastructure services.Promote the ACIC's business objectives through key strategic relationships with a range of internal and external stakeholders.Ensure planning is in place to provide accurate financial forecasting for budgets.Lead a blended workforce of APS and contractor employees in accordance with APS values and ACIC procurement requirements.Other duties as directed.Our ideal candidate To be successful in this role, you will demonstrate the following experience, skills and attributes: Demonstrated understanding of or experience in the administration of complex enterprise infrastructure technologies such as VMWare, CISCO, NetApp, HPE, Palo Alto, FortiGate, Oracle Exadata, etc.Demonstrated experience leading a high performing team of technical specialists.Strong stakeholder engagement skills with the ability to translate complex technical jargon into business terms that can be understood by a wide variety of stakeholders.Demonstrated experience operating within mature ITIL-based framework.The ACIC is committed to diversity and inclusion.We celebrate and champion diversity to ensure we reflect the community we serve, and pride ourselves on our vibrant culture.We welcome applications from Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, neurodiverse, mature aged employees and carers.More information about our conditions is available in the ACIC Enterprise Agreement 2024-2027 on our website.Candidate Information Kit - EL1 Assistant Director Technical Assurance, Canberra - June 2024 Opens in new window Candidate Information Kit - EL1 Assistant Director Technical Assurance, Canberra - June 2024 Opens in new window How to apply: If you have NOT registered with our Online Application System, you can begin your Application by clicking the 'Begin' button.If you have registered before, click here and follow the steps.FORGOTTEN YOUR LOGIN DETAILS?click here and follow the steps.Preview Application Form Opens in new window By choosing to continue, you agree to the privacy policy.Show Privacy Policy Opens in new window
