EL1 Assistant Director Major Incident ManagementCurrently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability.A new role awaitsAre you enthusiastic about leading a highly skilled and diverse team, managing major incidents efficiently? We have an exciting leadership opportunity available in the ICT Services Branch at EL1 Assistant Director Major Incident Management.The ICT Services Branch is responsible for supporting all ICT systems and infrastructure excluding the primary business applications such as SAP CRM and Salesforce CRM. The branch provides support and ICT services to Agency Staff and Partners, including the design, build, and maintenance of ICT applications, infrastructure, and hardware.Where you can add valueThe EL1 Assistant Director Major Incident Management is responsible for providing detailed technical, professional, policy, and operational support and advice in relation to major incidents. Where required, the role will coordinate and assist in the strategic planning, program and project management, and policy development that support the NDIA's objectives.Ensuring effective, contemporary and agency appropriate policies, processes, and guidelines are in place and maintained.Undertaking associated reporting including major incident briefs, post major incident review reports, and other reporting requirements.Communicating effectively to a variety of stakeholders with differing levels of ICT knowledge.Participating in the Major Incident On-call as required.Working with stakeholders to develop new processes and improvements to current processes.Providing guidance and prioritizing competing and often urgent requests in a professional and efficient manner while maintaining high work standards.Enough about us, let's talk about youOur ideal candidate has extensive major incident management experience with analytical thinking and problem-solving being some of their key skills. They will have demonstrated leadership experience and skills with an innovative approach that will inspire their team members to strive for the best outcomes. Demonstrated experience in building and maintaining meaningful relationships with external and internal stakeholders at all levels to drive positive business outcomes is pivotal to be successful in this position.Your NDIA ExperienceYou will work for a socially inclusive and culturally diverse workplace, making a meaningful impact on the lives of more than 600,000 Australians. You will have access to higher superannuation and above-market leave entitlements as well as working conditions that support a positive work-life balance.Applications for this role close at 11:30 PM (AEST) on 3 October 2024.Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.
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