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Full time
$116,118 to $127,090 + 15.4 Superannuation
Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.
A new role awaits Become a vital part of our team in the Enterprise Architecture & Governance Branch where we are recruiting multiple EL1s who are enthusiastic about contributing to a team-centric environment that undertakes work that supports the NDIA's objectives to build a world class Scheme. This is a fantastic opportunity to leverage your relevant experience and make a real impact in the lives of people with disabilities.
The Enterprise Architecture and Governance Branch provides enabling services for the entire Chief Information Officer (CIO) Division including Financial and Business Management, Technical Delivery, Governance Risk and Assurance and Enterprise Architecture functions and supports ICT service delivery for Agency Staff and Partners.
Where you can add value The position is an important team leadership position and as a member of this dynamic team, you will have the opportunity to work on a diverse range of tasks.
You will be responsible for:
Supervising one of the following ICT Service Management functions: Change Management, Release Management, Problem Management, Service Level Management, Configuration Management, ICT Engagement. Providing technical support and advice to team leaders and junior staff. Ensuring service delivery meets or exceeds agreed service levels. Developing and implementing strategies for improvement of ICT Service Management services. Monitoring and reporting on team performance against KPIs and service level agreements. Enough about us, let's talk about you Our ideal candidate will have extensive experience in stakeholder management and implementing customer-centric ways of working, alongside prior experience working or providing services for Government Agencies. The role requires providing leadership, control, planning, resource management, performance management and decision making for the team membership and assigned contractors working within the work area.
We are looking for individuals who exhibit a positive contemporary attitude towards people with disabilities and high-level understanding and knowledge of disability and its impact on individuals.
Your NDIA Experience We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud.
You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians. Access to higher superannuation and above market leave entitlements. Competitive remuneration and working conditions that support a positive work life balance. Access to ongoing professional development and learning. While this role is ideally performed from WA - Midland, VIC - Geelong or QLD - Brisbane, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.
Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.
Applications for this role close on Wednesday 30 October at 11:30PM (AEDT) With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.
NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.
The health and safety of workers, Participants and other visitors in our offices is our highest priority. Some roles within the National Disability Insurance Agency are covered by government Health Orders or Directives that require mandatory vaccinations.
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