Motor Enthusiast Underwriter - EOI Suncorp Group Melbourne, AustraliaMotor Enthusiast Underwriter - EOIJob No: 668373VariousPermanent Full Time, Traditional Part TimeInsuranceDo you have an interest in cars or motorbikes as well as a passion for delivering exceptional customer service? Would you like to be part of an amazing team and business?Shannon's Insurance is seeking expressions of interest to join their inbound call centre and provide exceptional customer service whilst delivering solutions.If you are seeking a positive, hardworking environment to join, full of likeminded individuals, this might just be the perfect role for you.Note: This is an expression of interest only. We appreciate your interest in joining Shannons; however, please be aware that we will only contact candidates if a suitable vacancy becomes available. Thank you for understanding.What you'll doTaking incoming calls from our new and existing customersProviding information and product knowledge to identify the right level of insurance protection to meet the customers' requirements.Strive to make the complex simple whilst ensuring the customers' needs are metShare your passion for motoring and provide a unique service to ensure your customers can drive or ride forward with confidence, knowing they are covered by ShannonsWhat you'll bringA genuine passion for cars or motorbikes is essentialOutstanding customer service skills and the ability to build strong rapport with customersProven problem-solving skills with a talent for simplifying complex issues for customersA strong drive to meet and exceed targets, demonstrating consistent motivationEager to expand your knowledge and contribute ideas through innovative thinkingHigh technical proficiency with experience navigating multiple systemsWhat we can offer youA variety of different shift options both full-time and part-time to suit your schedule$62,000 + 11.5% super + penalties on eligible shifts + performance-based incentivesFlexible Work Arrangement: 50% Office attendance, 50% work from homeA range of flexible working and leave options, including industry leading 20 weeks paid parental leave, unlimited paid emergency response leave, and military service leaveExclusive offers on more than 400 of Australia's largest retailers including Myer, David Jones, Coles and Woolworths as well as discounts across our brands.Extensive reward and recognition programsInvest in your brighter future with ongoing study support and career development programs.Give back to our communities with payroll giving, donation matching and paid volunteer leave.Find our full list of benefits here - Employee benefits Suncorp GroupTraining PeriodIf successful, we offer 7 weeks full time, paid training (Monday - Friday from 8.30am until 4.30pm).Work from home requirementsAs this role will be a combination of onsite attendance and work from home you will need to be set up accordingly. You will be provided with a Suncorp laptop; however, you must organise the following:Home phone line or VOIP connectionGood quality internet connection, ergonomic set up including keyboard, mouse, dual screens, desk, chair and a private space.About ShannonsShannons is Australia's leading insurance provider for motoring enthusiasts. We are also one of Australia's leading motorcycle insurance providers and support more than 1,200 car and motorcycle enthusiasts' events throughout Australia every year.We are proud to be a part of the Suncorp Group family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring out customers peace of mind when it matters most.Chase the sun, apply online today.At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We'd love to see your application and speak with you even if you do not match the above mentioned.Advertised: 09 Oct 2024 AUS Eastern Daylight Time