Director/Senior Managing Consultant, Advisors & Consulting Services, Strategy & Transformation (Acquiring Consulting) Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director/Senior Managing Consultant, Advisors & Consulting Services, Strategy & Transformation (Acquiring Consulting)
Senior Managing Consultant, Advisors - Strategy & Transformation (Acquiring Consulting)
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client's overall strategy, performance, and operations.
Roles and Responsibilities
Responsible for delivering top quality work as a Senior Managing Consultant (Acquiring SME) in the Advisors & Consulting Services team, with focus on building the Merchant Acquiring business.
Function as a Subject Matter Expert for consulting projects across the Australasia markets. Operate in an SME capacity for multiple consecutive engagements. Support Business Development team in the scoping of new engagement opportunities. Collaboratively pitch proposals to new prospective client opportunities with Business Development. Rigorously identify issues covering client problems in the projects managed. Generate key hypotheses and structure work at the project level. Develop effective working relationships with mid- to senior-level client management. Synthesize answers into clear, sound recommendations. Identify creative and useful additional answers required and suggest new paradigms for recommendations. Assess client agenda, internal culture and change readiness. Create effective, impactful and quality assured storylines and slides at the project level. Manage a project team consisting of consultants. Participate in training and developing team members, as requested. Proactively contribute in the development of the Global Acceptance Practice (knowledge sharing, training, collateral development). All About You Core Consulting Skills: Analytics & Insights Communications & Presence Team Contribution & Engagement Management Client Management: Selling Skills Knowledge Management Multi-Cultural Skills High Performance Culture Education, Qualifications and Experience: Education Needed: Undergraduate degree required MBA or relevant post graduate degree recommended Experience and Skills Needed: Experience in Merchant Acquiring at a financial institution, fintech or Payment Facilitator or in a consulting role. Proven background in the following Acquiring domains: Acquiring value chain Ecosystem participants Operating models Segmentation and industry vertical specialism Processing infrastructure (technical and operational) Commercial drivers Risk & Compliance Digital innovation Excellent verbal and written communication skills - be comfortable in leading an executive level discussion. Ideally with experience in a consulting organization. Excellent analytical skills. Ability to manage a project team. Ability to multi-task in a fast-paced, deadline environment. Advanced Word, Excel and PowerPoint skills. Attention to detail. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach; Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. #J-18808-Ljbffr