An exciting permanent opportunity for an experienced Administrator/Customer Service Officer.
Your new company
Hays is proud to partner with one of the world's leading manufacturers of dental transmission instruments and devices, currently seeking an experienced Administration Officer / Customer Support Officer to join their team. This company's success, both locally and globally, is driven by innovative product and service solutions, a strong focus on research and development, and a commitment to vision and social responsibility. Their purpose, 'We Innovate, We Connect, We Value,' reflects their overarching dedication to customer excellence and patient needs. The company aspires to maintain its leadership in its market segments, with professionalism at the core of all its operations.
Your new role
Your new role as an Administrator Officer / Customer Support Officer is an integral position to ensure smooth functionality and promote continuous growth for the company. To be successful in obtaining this role you must have an administrative background and be able to work independently. You will be responsible for and includes duties not limited to:
Facilitate communication between departments and external stakeholders. Coordinate meetings and ensure effective information flow. Handle incoming calls and emails promptly and professionally. Address customer queries and provide accurate information. Assist the sales team with administrative tasks and order processing. Provide exceptional customer service and support. Prepare and send job quotes to clients. Follow up on quotes and update records accordingly. Generate and distribute regular reports on various business metrics. Analyse data to support decision-making processes. Manage accounts receivable and payable. Reconcile financial transactions and maintain accurate records. What you'll need to succeed Previous experience in an Administration and/or Customer Service. Ability to pick up new systems quickly. A desire to learn payroll functions or expand on your current skills in this area. Ability to communicate effectively via email and phone. Ability to work autonomously and in a team environment. Positive attitude and friendly persona. What you'll get in return A fantastic permanent opportunity. Space to apply and enhance existing skills. A modern office situated in Edwardstown. A supportive workplace culture. What you need to do now
Tanya Murray is currently recruiting this exciting permanent opportunity so if this sounds like the role you have been looking for and hold all the above requirements, apply ASAP via the link. At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from a diverse background to apply.
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