Customer Banking Specialist Dalby Commonwealth Bank of Australia Brisbane, AustraliaThorough training program to kickstart your banking careerAccess to extensive employee benefits & discountsBe part of a collaborative and high-performing culturePlease note that rosters are predetermined. Before applying please ensure you are available to cover the following roster:Monday 8.30-4.15Tuesday 8.30-4.15Wednesday OFFThursday 8.30-4.00Friday 8.30-4.15Do work that mattersAs the public face of Comm Bank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you'll positively impact our customers' lives, and be there for them when they need us.See yourself in our teamAs the Customer Banking Specialist in our Dalby Branch you'll:Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial AdviceSupport customers with enquiries, maintenance on accounts and process applications for credit productsComplete Financial Health Checks to assess customers' financial needs and identify any changesEducate and demonstrate our in-branch technology and digital banking options to customersProblem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse cultureWe're interested in hearing from people who have:Experience in delivering exceptional customer service ideally in financial services, retail or hospitalityExcellent communication skills & the ability to articulate financial terms in a clear wayThe ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you doAbility to work in a retail environment that's busy and commercially drivenA genuine interest in building a career with Comm BankWith us, you'll help customers make informed financial decisions to achieve their goals.If this role matches your experience and career goals, apply today!Aboriginal &/or Torres Strait Islander people encouraged to apply.If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on.Advertising End Date: 14/12/2024