Dymocks Retail is a nationally recognised multi-channel retail brand with over 40 locally owned and operated stores across Australia. The largest bookselling network in Australia, we pride ourselves on providing the best experience for our customers through our extensive range of books, gifts, and stationery.
A new opportunity now exists for an Ecommerce Trade Specialist to join our Digital team!
As the Ecommerce Specialist, you will be responsible for the online store strategy, driving revenue and growth! This role is responsible for the effective planning and execution of our trade calendar, optimising customer experience and improving funnel metrics.
In this role you will:
Ensure that we are maximizing the effectiveness of our new ecommerce platform by optimising customer experience and increasing ROI
Increase online store revenue and margin by optimising the shopping experience through effective trade and merchandising strategies.
Key partner for online store technical enhancements roadmap
Delivering actionable insights into trade performance and the wider team to enable quick identification of opportunities or challenges and pivot the plan accordingly.
Manage all weekly and monthly reporting for the online store across all main KPIs.
Drive our partner / co-op opportunities to increase revenue streams, providing feedback through analysis and looking for ways to optimise the partnerships
Own CRO – identifying opportunities through analytical tools that input into a plan that can be executed within the capability of the platform or within A/B testing tools. Build out a CRO roadmap, including any technical requirements and business cases
In collaboration with buying and marketing, plan the trade calendar and work with the coordinator to effectively implement campaigns that enhance the online store experience
What you will bring:
3+ years ecommerce experience
Ability to manage the balance between customer and commercials outcomes
Managed A/B testing or CRO within an ecommerce environment
Good technical understanding to help drive the roadmap forward
Experience copywriting and strong knowledge of SEO best practices is preferred
Positive can-do attitude and prioritisation capability
Excellent collaboration and project management skills
Highly analytical thinking
Strong experience in ecommerce platforms with a deep understanding of metrics and drivers (Adobe commerce is a plus)
GA4 experience is essential
When applying for the role please include a cover letter addressing the key responsibilities and skills required.
?Please also specifically address the following questions:
What is your favourite book and why?
Why have you applied to this role and what would you bring to the Dymocks Digital team?
Applications that do not include a cover letter and do not address the specific questions will not be considered.
Applications Close 28 November 2024, we do however, reserve the right to close this vacancy early if a suitable candidate is found.?Early applications are encouraged.
Privacy?
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To all recruitment agencies, at this time we are not accepting resumes or partnership opportunities. Please do not forward resumes to Dymocks or any of our employees. We are not responsible for any fees associated with unsolicited resumes