We are an iconic family-owned company operating nationally for over 120 years and have grown to become one of Australia's largest menswear retailers.
Lowes is a trusted Australian retailer dedicated to providing quality menswear, schoolwear, workwear, and unisex clothing.
With a proud 125-year history as a 100% Aussie-owned company, we have grown into an iconic brand with a nationwide network of 200 stores.
An exciting opportunity has opened for a full-time eCommerce Coordinator to join the team, based in our amazing offices in Arncliffe!
The eCommerce Coordinator is a key role in digital marketing at Lowes. In this role, you will be responsible for conveying a consistent brand image that attracts customers by encouraging sales on the Web and creating a seamless digital experience for our customers.
You will manage the content uploading and maintenance of the website and have a proven track record working on eCommerce campaigns from concept to strategy to execution.
This is an exciting time to join the business as we look to expand the online presence of Lowes and drive conversion across the web and our stores.
What you'll do
End-to-end management of new product uploads and inventory management
Online product merchandising and daily review of site to ensure all product content is current, accurate, relevant, and aligned with digital merchandising and content strategy
Maintain the management categorisation of all products on-site, regularly updating new arrivals, best sellers, and sale products
Collaborate and liaise with the product team to understand product delivery dates and SOH across the retail network to manage online product enrichment processes and timelines
Work with SEO teams to ensure products and content are optimised for search and adhere to SEO best practice
Support marketing campaigns, product launches, and retail activities with regular and relevant content updates
Manage homepage banner and website content updates to align with the digital marketing calendar
Support Ecommerce Manager with pricing & promotions as required
Support retail network in updating store contact details on the websites and through Google Places
Assist in the implementation of the content marketing strategy through the email marketing and blog channels
Generate reports on key metrics like traffic, engagement, and conversion rates.
Troubleshoot site process issues or customer service queries and escalate as required
Assist with the testing & implementation of new website features and integrations when necessary
General administration and other duties as required
What we Offer
Ongoing development - ongoing training, support, and growth opportunities
Competitive salary package - attractive salary package, the potential for bonus, and extremely favourable staff discounts
Work/life balance - with a strong culture inspired by family values, we focus on work/life balance
Supportive environment - receive ongoing recognition and support whilst having a real sense of ownership of your area.
What will make you successful
Prior eCommerce experience within a retail apparel environment would be advantageous
Magento 2 system experience preferred but not essential
Basic HTML/CSS: Understanding of basic coding to troubleshoot minor website issues or customize pages.
SEO & SEM: Ability to support paid search (SEM) efforts and implement SEO best practices to drive organic traffic and conversions.
Experience using EDM platforms for email campaign management and automation.
Proficient in Google Analytics and other web analytics tools.
Strong commercial acumen
Problem-solving and solutions driven
Well organised and attentive to detail
Great communication skills and collaborative attitude
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