Account & Relationship Management (Sales)Full timeAdd expected salary to your profile for insights.New Aim is Australia's largest and fastest-growing private ecommerce company. Since 2005, we've evolved from marketplace seller to ecommerce enabler, ranking among the 'Top 500 Private Companies' in Australia.We're reimagining the possibilities of ecommerce, introducing new technologies to democratise business ownership, and inspiring entirely new categories of business. It's all possible because of our proprietary technology that improves procurement, supply chain management, multichannel integration, and price decisioning.We partner with Australia's most-loved household brands and online marketplaces including Bunnings, Myer, Woolworths, Catch, and MyDeal. Our channel coverage represents more than 60% of Australia's total retail sales. Through our B2B retail marketplace, Dropshipzone, we're creating an ecosystem that enables thousands of SMEs to start and scale with ecommerce.Ecommerce Account ManagerAre you an ambitious professional with a passion for driving sales and building strong client relationships? We have an exciting opportunity for you to join a leading ecommerce business and make a significant impact!In this role, you'll leverage your ability to work with data, extracting meaningful insights from reports to identify growth opportunities and deliver tailored solutions. Your keen understanding of both client needs and our business needs will allow you to find the perfect balance, creating opportunities for growth. As a natural relationship builder, you'll curate and implement strategies that drive sales and strengthen key accounts, contributing directly to the overall success of the business.If you're results-driven and thrive in a dynamic, client-focused environment, this is the perfect role for you!The Exciting Role:Understand your channel clients' business objectives, challenges, and goals, and provide tailored solutions to meet their customer's needs.Regularly communicate with channels to provide updates, gather feedback and data, and ensure their satisfaction with our services.Analyse channels ecommerce performance data and market trends to identify opportunities for growth and improvement.Proactively identify and address potential issues that may impact channels operations, offering prompt solutions to mitigate negative effects.What You'll Bring:Proven working experience in a sales and account management position, preferably in the ecommerce industry.Analytical skills, with the ability to work with data, generate actionable insights from sales report, and provide solutions to drive sales growth.Excellent interpersonal, verbal and written communication skills.Problem-solving mindset and a proactive approach to addressing operational challenges.Proficiency in Microsoft Office Suite, particularly Excel.Demonstrated ability to manage multiple clients and projects simultaneously.The Perks:Free on-site parking (and coffee!)Hawthorn East location - Close to public transport – approximately 10 minutes' walk from the Tooronga station.Generous employee discounts on over 6,000 products.Company-sponsored team lunch.Company sponsored events, including team building events, gym classes, Christmas event celebrations, birthday celebrations etc.This is an on-site role offering flexible start and end times to support a healthy work-life balance.New Aim is an Equal Employment Opportunity employer - we welcome all applications and screen them without attention to race, age, beliefs, sex, orientation, gender identity and disability.Our culture is truly values-driven, which is what we believe makes New Aim an exciting and great place to work in.If the above sounds like you, we would love to hear from you!
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