E-Commerce Specialist – Online Store & Inventory ManagementRichardson's Harley-Davidson Group – Prospect Vale TAS
Join Our Team at Richardson's Harley-Davidson & The House of Motorcycles!E-Commerce Specialist – Online Store & Inventory Management (Full-Time or Part-Time) About Us At Richardson's Harley-Davidson & The House of Motorcycles, we've been proudly serving the Tasmanian community for over 48 years. We specialize in premium motorcycles, parts, accessories, and apparel, delivering exceptional service to our customers both in-store and online.
As our digital presence continues to grow, we're looking for an enthusiastic, detail-oriented E-Commerce Specialist to help manage our online stores and create a seamless experience for customers shopping for everything from apparel to motorcycle parts. Whether you're looking for full-time or part-time hours, this is a fantastic opportunity to become part of our fast-paced, innovative e-commerce team.
About the Role In this role, you'll manage our online store operations for both motorcycle merchandise and parts & accessories. You'll be responsible for processing online orders, updating product listings, managing online inventory, and handling customer inquiries, all while ensuring a seamless experience for customers. This role is based onsite in Prospect Vale, Tasmania.
Key responsibilities include: Managing Online Orders & Sales – Oversee the processing and fulfillment of online orders, ensuring timely and accurate shipping of merchandise, parts, and accessories.Inventory Management – Maintain up-to-date and accurate online inventory for all products, working with our physical store team to align stock levels across both locations.Website & Product Listings – Update and optimize online product listings, ensuring descriptions, images, and specs are accurate and engaging for customers.Customer Service – Provide prompt, helpful support for online inquiries regarding product availability, order status, and website navigation.Collaborating with In-Store Teams – Ensure smooth communication with in-store staff for inventory checks, order fulfillment, and stock movement between physical and online stores.Product Research – Utilize your knowledge of motorcycle parts and accessories to assist with product listings, answer customer queries, and provide recommendations.What We're Looking For E-Commerce Experience – Previous experience with e-commerce platforms (e.g., Shopify, WordPress, etc.), inventory management, or online order fulfillment is a plus.Mechanical Aptitude – Familiarity with motorcycle parts, accessories, and some basic mechanical knowledge (preferred but not essential). A passion for motorcycles will help you understand the products and provide exceptional service.Tech-Savvy – Comfortable using e-commerce and inventory management software. Familiarity with website content management systems (CMS) is advantageous.Attention to Detail – Strong organizational skills to maintain accurate stock levels, update product listings, and manage online orders.Customer-Focused – Strong communication skills to engage with customers and provide exceptional service via email and online channels.Self-Starter – Ability to work independently, problem-solve, and stay on top of tasks with minimal supervision.What We Offer Flexible Hours – Full-time or part-time role to fit your lifestyle.Competitive Pay – Attractive hourly rate plus penalty rates & KPI bonuses.Generous Staff Discounts – Enjoy discounts on motorcycle parts, apparel, and accessories.Career Development – Ongoing training and opportunities to expand your knowledge of e-commerce and the motorcycle industry.Supportive Team Culture – Work with a friendly, collaborative team that values work-life balance and a positive work environment.Additional Requirements Right to work in Australia.National Police Check (required).How to Apply If you have a passion for motorcycles and e-commerce, and you're ready to join a legendary brand, we want to hear from you! Please send your resume, cover letter, and at least two referees to ******.
For more details or to request a full job description, feel free to reach out via email.
At Richardson's Harley-Davidson & The House of Motorcycles, we are an equal opportunity employer and encourage individuals from diverse backgrounds to apply.
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