E-Commerce Specialist – Online Store & Inventory Management Richardson's Harley-Davidson Group – Prospect Vale TAS
Join Our Team at Richardson's Harley-Davidson & The House of Motorcycles!
E-Commerce Specialist – Online Store & Inventory Management (Full-Time or Part-Time)
About Us
At Richardson's Harley-Davidson & The House of Motorcycles , we've been proudly serving the Tasmanian community for over 48 years. We specialize in premium motorcycles, parts, accessories, and apparel, delivering exceptional service to our customers both in-store and online.
As our digital presence continues to grow, we're looking for an enthusiastic, detail-oriented E-Commerce Specialist to help manage our online stores and create a seamless experience for customers shopping for everything from apparel to motorcycle parts. Whether you're looking for full-time or part-time hours, this is a fantastic opportunity to become part of our fast-paced, innovative e-commerce team.
About the Role
In this role, you'll manage our online store operations for both motorcycle merchandise and parts & accessories . You'll be responsible for processing online orders, updating product listings, managing online inventory, and handling customer inquiries, all while ensuring a seamless experience for customers. This role is based onsite in Prospect Vale, Tasmania.
Key responsibilities include:
Managing Online Orders & Sales – Oversee the processing and fulfillment of online orders, ensuring timely and accurate shipping of merchandise, parts, and accessories. Inventory Management – Maintain up-to-date and accurate online inventory for all products, working with our physical store team to align stock levels across both locations. Website & Product Listings – Update and optimize online product listings, ensuring descriptions, images, and specs are accurate and engaging for customers. Customer Service – Provide prompt, helpful support for online inquiries regarding product availability, order status, and website navigation. Collaborating with In-Store Teams – Ensure smooth communication with in-store staff for inventory checks, order fulfillment, and stock movement between physical and online stores. Product Research – Utilize your knowledge of motorcycle parts and accessories to assist with product listings, answer customer queries, and provide recommendations. What We're Looking For
E-Commerce Experience – Previous experience with e-commerce platforms (e.g., Shopify, WordPress, etc.), inventory management, or online order fulfillment is a plus. Mechanical Aptitude – Familiarity with motorcycle parts, accessories, and some basic mechanical knowledge (preferred but not essential). A passion for motorcycles will help you understand the products and provide exceptional service. Tech-Savvy – Comfortable using e-commerce and inventory management software. Familiarity with website content management systems (CMS) is advantageous. Attention to Detail – Strong organizational skills to maintain accurate stock levels, update product listings, and manage online orders. Customer-Focused – Strong communication skills to engage with customers and provide exceptional service via email and online channels. Self-Starter – Ability to work independently, problem-solve, and stay on top of tasks with minimal supervision. What We Offer
Flexible Hours – Full-time or part-time role to fit your lifestyle. Competitive Pay – Attractive hourly rate plus penalty rates & KPI bonuses. Generous Staff Discounts – Enjoy discounts on motorcycle parts, apparel, and accessories. Career Development – Ongoing training and opportunities to expand your knowledge of e-commerce and the motorcycle industry. Supportive Team Culture – Work with a friendly, collaborative team that values work-life balance and a positive work environment. Additional Requirements
Right to work in Australia. National Police Check (required). How to Apply
If you have a passion for motorcycles and e-commerce, and you're ready to join a legendary brand, we want to hear from you! Please send your resume, cover letter, and at least two referees to ******.
For more details or to request a full job description, feel free to reach out via email.
At Richardson's Harley-Davidson & The House of Motorcycles, we are an equal opportunity employer and encourage individuals from diverse backgrounds to apply.
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