At Fliteboard, we are...On a mission to build the world's most loved electric water-sports brand, grow sales in excess of $200m within the next 3 years, and contribute to making oceans quieter and cleaner through the development of new technologies for marine transportation.Growing from start-up to $80m in annual sales in the last 5 years we've been successful in establishing a global brand following and a loyal community of customers spanning 90 countries.We have big ambitions, backed by the Brunswick Boat Group, the world's leading marine product group.Our e-commerce platform continues to grow and we are looking for an experienced, customer focused professional who can take the lead in building the Fliteboard e-commerce experience of the future. If you are passionate about customers, e-commerce and collaborating with a group of talented people this could be the role for you…About the roleDeveloping and executing our ambitious global ecommerce plans in alignment with our business goals and customer obsessed approach.Specialising in Shopify to build great web experiences.Prioritising and leading projects that involve multiple stakeholders and deliver great customer and business outcomes.Managing the day to day running of the ecommerce websites, working closely with internal specialists and external agencies.Leading e-com operations and coordinating efforts across creative, sales, marketing, customer support, logistics, supply chain and IT teams.Analysing and evaluating performance, revenue, profitability and overall customer experience to deliver actionable insights.Analysing website visitor behaviours to drive Conversion Rate Optimisation (CRO).Working with brand, marketing and customer teams to drive more of the right type of traffic and leads to our website and database.Managing product structure and presentation for best results.What you'll love about FliteboardCreating memorable experiences for our customersWorking together with a talented and diverse teamBeing part of an innovative, fast moving global company that is changing the way people enjoy time on the water.Taking the lead in bringing our ambitious global e-commerce goals to lifeGrowth and development opportunitiesFliteboarding!Minimum qualifications and experienceHave at least 5 years experience in ecommerce management, including exposure to global markets.Have deep and up to date experience in Shopify.Have successfully built and launched websites.Are a hands on operator keen to roll up your sleeves and get things done.Know how to support and lead experienced agency specialists to help bring ambitious goals to life.Can keep projects on track, managing expectations and keeping focus on what's going to deliver the best results.Can scale an ecommerce business profitably.Can use insights to your advantage, trialling new things, pushing ahead with what works, moving on quickly from things that don't.Are obsessed about delivering awesome, enduring customer experiences!What we can offer:Birthday Leave - have a day off on us!FliteboardingHow to applyThe role is offered as a full-time position, 5 days a week based in our Byron office.IMPORTANT: Please email your CV and Cover letter outlining your reason for application, addressed to ******. We welcome you to apply even if you don't match every requirement posted for this role. No one candidate will be a 100% perfect match to our description, so if you are passionate about working on the next evolution in water-sports technology and have similar experience to what we are looking for, we encourage you to apply. Diverse backgrounds and experiences promote innovation and our goal is to build a team that encompasses a variety of backgrounds, experiences, and skills.Please note, as much as we would love to get back to all applications, only candidates who match the above who we deem a possible fit will be considered for shortlisting. We will be reviewing your application and responding if suitable with feedback, as soon as possible.
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