We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
GO WHERE NO TWO DAYS ARE THE SAME!
At Travel + Leisure Co, we go further as a team. We believe in the impact of a helping hand and the power of vacations. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Airlie Beach team as the Front Office Duty Manager today!
How You'll Shine
To actively contribute to this global company's vision to put the world on vacation, as a Front Office Duty Manager you are responsible for ensuring the efficient day-to-day operation of the Reception desk including greeting and registering of owners and guests, providing information to local area attractions, administration, as well as managing any guest issues that may arise.
You will also be responsible for building, developing, training, and leading a team proactively to promote high levels of customer service.
How You'll Be Rewarded
Build your career with a value-driven organization that promotes continual growth and development for its people. Some of our many benefits on offer include:
$73,150.00 per annum + superannuation
Immediate start
Subsidised private health insurance
Professional development funding
Discounted hotel stays across Australia, Fiji, New Zealand
What You'll Bring
To be considered for this great opportunity it is essential that you have the following skills and attributes:
Proven experience in a Front Office department at a supervisory level either as a Team Leader, Shift Supervisor or Duty Manager (3 years is desirable)
Knowledge of hotel property management systems, Opera preferred
Events experience highly regarded
Excellent communication skills, written, verbal and active listening
Detail focused with an organised approach and ability to multitask
Positive attitude, vibrant and passionate about delivering exceptional customer service and exceeding expectations
Exceptional time management skills and the ability to work under pressure
Strong negotiation and problem-solving skills
Proficiency in using a computer and Microsoft Office applications
Bookkeeping/finance experience is highly regarded
Immaculate presentation and grooming standards
Ability to work a flexible roster, including weekends and school and public holiday periods
The capability to work in a fast-paced environment both as part of a team and autonomously
Where You'll Begin Your Journey
Club Wyndham Airlie Beach is a luxurious resort offering stunning ocean views, modern accommodations, and top-notch amenities. Located in the heart of the Whitsundays, it provides easy access to the Great Barrier Reef and other local attractions, making it the perfect getaway for relaxation and adventure.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******, including the title and location of the position for which you are applying.
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