Duty Manager

Details of the offer

About Us: Nestled along Mackay's stunning coastline, the Seabreeze Hotel is a vibrant destination for locals and visitors to relax, dine, and enjoy our welcoming community. Renowned for exceptional service and unforgettable experiences, we pride ourselves on a culture of passion, innovation, and teamwork.
The Role: Step into a key leadership position as Duty Manager, where you'll ensure every guest has an exceptional experience. This is more than a job—it's a chance to grow your hospitality career in a supportive, success-driven environment.
What You'll Do: Lead with Impact: Oversee daily operations across our vibrant bar, bustling restaurant, and welcoming accommodation, ensuring every detail is perfect. Inspire Your Team: Motivate, mentor, and develop our passionate staff, fostering a culture of excellence and continuous improvement. Elevate Guest Experiences: Be the go-to person for our guests, handling inquiries, resolving issues, and making sure every visit is memorable. Drive Success: Manage staffing, scheduling, and inventory, while keeping an eye on budgets and ensuring we're always operating efficiently. Champion Safety and Compliance: Ensure we meet all health, safety, and licensing regulations, keeping our team and guests safe. Why You'll Love Working with Us: Growth Opportunities: We believe in investing in our people. You'll have access to ongoing training and development programs designed to help you grow into a top hospitality leader. Vibrant Culture: At Seabreeze, we're more than just colleagues—we're a family. We work hard, support each other, and have a lot of fun along the way. Beautiful Location: Enjoy the benefits of working in one of Mackay's most stunning locations, with the beach just steps away. Recognition and Rewards: We celebrate our team's achievements, big and small, with regular recognition, incentives, and opportunities for advancement. Onsite Accommodation: Take advantage of discounted onsite accommodation* (pending availability), offering convenience and comfort right where you work. Mandatory Qualifications: RMLV (Responsible Management of Licensed Venues): Required to ensure compliance with licensing regulations. Approved Manager's License: Necessary for managing licensed areas and ensuring legal operation. RSA (Responsible Service of Alcohol): Essential for serving alcohol responsibly and adhering to legal requirements. RSG (Responsible Service of Gambling): Required to oversee gambling activities in a responsible manner. CLO (Customer Liaison Officer) Certification: Important for handling customer inquiries and complaints effectively, especially in a licensed venue. Note: If you do not currently hold all of the mandatory qualifications, you will be required to obtain before commencing.
Join Our Team: If you're passionate about hospitality and eager to grow your career in a supportive and exciting environment, we'd love to hear from you! Apply now with your resume and a cover letter that tells us why you're the perfect fit for Seabreeze Hotel.

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