Duty Manager

Details of the offer

Mantra on View conveniently located in the heart of Surfers Paradise and a short walk from the light rail here you will find a range of hotel and suite style accommodation with hinterland and ocean views.
One of the largest Accor properties on the Gold Coast offering a range of conferencing spaces, NOSH Pan Asian restaurant, bar, pool and spa, Mantra on View caters for a wide range of traveller, from leisure to corporate.
The Gold Coast offers so much to explore during your down time.
Surf or swim the waves across a range of famous beaches, enjoy endless restaurant options, shopping meccas, music festivals and major theme parks just to name a few.PurposeAs Duty Manager, you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy.
Each day in this position promises opportunities where you connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise.
Think of it as being the bold captain on a thrilling hotel adventure!Location: 22 View Ave, Surfers Paradise QLD 4217Contract Type: Permanent Full-TimeHours: 38 Hours per weekBase Salary: $73,359.00Primary ResponsibilitiesTake the helm and guide the hotel's day-to-day operations with expertiseLead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphereCollaborate with guests, extending a helping hand to find solutions for any challenges that may ariseContribute to roster planning and preparationEmbrace authenticity and let your unique self-shine in every shiftSkills and ExperienceDemonstrated expertise in Hotel Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader, Supervisor, or ManagerKnowledge of Sihot PMS is advantageous but not essentialAbility to multitask and thrive under pressure, fuelled by epic organisational and time management skillsMasterful in the art of both the written and spoken communicationCapable of embracing a flexible rotating schedule, including nights, weekends, and public holidaysAccor BenefitsALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide staysLearn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and TypsyBuild Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwideWorldwide Opportunities - We are a world leading hotel operator!
With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your careerAt Accor, we welcome you as you are.
We help you grow and learn, so that work brings purpose to your life.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours.
We invite you to APPLY NOW.Other detailsJob family: Front OfficeJob function: Full TimePay type: Salary
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Nominal Salary: To be agreed

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