Duty Manager

Details of the offer

Mantra on View, 22 View Avenue, Surfers Paradise, Queensland, Australia Req #3732
Tuesday, 24 December 2024
Mantra on View conveniently located in the heart of Surfers Paradise and a short walk from the light rail here you will find a range of hotel and suite style accommodation with hinterland and ocean views.
One of the largest Accor properties on the Gold Coast offering a range of conferencing spaces, NOSH Pan Asian restaurant, bar, pool and spa, Mantra on View caters for a wide range of traveller, from leisure to corporate.
Purpose As Duty Manager, you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy.
Each day in this position promises opportunities where you connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise.
Location: 22 View Ave, Surfers Paradise QLD 4217
Contract Type: Permanent Full-Time
Primary Responsibilities Take the helm and guide the hotel's day-to-day operations with expertiseLead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphereCollaborate with guests, extending a helping hand to find solutions for any challenges that may ariseContribute to roster planning and preparationEmbrace authenticity and let your unique self-shine in every shiftSkills and Experience Demonstrated expertise in Hotel Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader, Supervisor, or ManagerKnowledge of Sihot PMS is advantageous but not essentialAbility to multitask and thrive under pressure, fuelled by epic organisational and time management skillsMasterful in the art of both the written and spoken communicationCapable of embracing a flexible rotating schedule, including nights, weekends, and public holidaysAt Accor, we welcome you as you are.
We help you grow and learn, so that work brings purpose to your life.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours.
We invite you to APPLY NOW.
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Nominal Salary: To be agreed

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