Duty Manager

The Glen Hotel is an iconic, award-winning, family-owned, and operated Hotel located in Eight Mile Plains. With a diverse range of facilities including multiple dining and bar areas, gaming room, event spaces, retail bottle shop, 4.5-star accommodation, and a coffee shop. We are a vibrant and thriving establishment and we take pride in delivering exceptional hospitality experiences to our guests. Our team has a passion for hospitality and being able to provide a place where our customers feel welcome and comfortable, with a focus on delivering exceptional service alongside our strong food and beverage offerings. We are looking for an experienced Duty Manager . Ideally, we are looking for someone that has a background in large venues and knows how to communicate, connect with regulars and our awesome people to bring it all together. Experience in medium to high volume Hospitality venues, Ability to delegate and control a busy venue, Excellent communication and innovation, A genuine passion for your industry. What to expect: This is not (totally) an office job – our Managers are "hands-on" which is critical to stay in touch with the customer's experience in the venue Ability to work night shifts Great remuneration in line with your experience, skill and results. If we sound like the type of venue you want to work for, apply now with a cover letter and resume. Screening Questions Do you have your RSA? Do you have your RSG? Describe your customer service experience #J-18808-Ljbffr