Job Description - Dry Cleaning and Laundry Attendant (HOT0B0PU) Work LocationsHilton Brisbane
190 Elizabeth Street
Brisbane 4000
A Dry Cleaning and Laundry Attendant is responsible for supporting laundry operations and providing laundry and dry cleaning services to deliver an excellent Guest and Member experience.
What will I be doing? As a Dry Cleaning and Laundry Attendant, you are responsible for supporting laundry operations and providing laundry and dry cleaning services to deliver an excellent Guest and Member experience. You will be responsible for performing the following tasks to the highest standards:
Ensure support is provided to the laundry function when required.Complete wash cycles, folding of linen and correct storage.Manage guest requests in line with company brand standards and one call delivery deadline.Greet guests in public areas and rooms in a warm and friendly manner.Provide laundry, pressing, sewing, and other similar services to guests.Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly.Maintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen item.Ensure chemicals are used and stored correctly.Report maintenance and hazard issues.Comply with hotel security, fire regulations and all health and safety legislation.What are we looking for? A Dry Cleaning and Laundry Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Ability to work under pressure.Ability to work on own or in teams.Respond to guest requests and deliver high levels of service.Methodical and well organized.It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous laundry experience.Experience in a similar role.What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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