About Your Opportunity
In the role of Driving Examiner, you will conduct practical driving assessments for Queensland driver's licences using well developed interpersonal skills with total commitment to quality customer service delivery. You will be able to recognise and apply creative solutions to problems as they arise, be sensitive to organisational issues and be able to work as a member of a team and communicate clearly with a wide range of clients in writing and in person.
Some of your responsibilities will include:
• Conduct driving assessments to determine the competency of applicants for all classes of driver's license held by the incumbent.
• Consult, liaise and provide advice to stakeholders on matters relating to driver license assessment and road safety, including providing written reports to the Senior Advisor (Driver Assessment) as requested.
• Contribute to ensuring the integrity and accuracy of information through recording and maintaining accurate customer and service information on relevant computer systems.
• Demonstrated knowledge of, or the ability to rapidly acquire knowledge of the Act, Regulations, Policies, and practices relating to the driver license assessment function.
• Contribute to the operation of the Customer Service Centre, working collaboratively as an effective team member to achieve key team and individual performance targets, supporting, and participating in team activities and assisting to meet team objectives. If required, you may be requested to provide training and mentoring to less experienced Driving Examiners in systems, services and products.
• Maintain up to date knowledge of industry standards and product safety as they relate to the driver license assessment function.
• Ability to work independently and unsupervised on a regular basis.
In Return We Offer a Range of Benefits Which Include
We celebrate diversity in creating a workplace culture that is built on respect, dignity and fairness.
• A competitive remuneration package including Employer Superannuation contributions up to 12.75%
• Five weeks annual leave and annual leave loading of 14%
• Salary packaging arrangements
• Learning and development opportunities
• Access to study assistance programs
• Wellness Program
• Employee Assistance Program
• Work/life balance, variety and flexibility
Please refer to the role description and applicant guide for further information.
Applications to remain current for 12 months Job Ad Reference: QLD/595708/24 Closing Date: Monday, 21 October 2024
