TOS Process and System Expert Are you a problem-solver who thrives on making things better? This is your opportunity to apply your expertise in identifying bottlenecks, proposing effective solutions, and driving us toward greater operational excellence. Bring your innovative thinking and passion for improvement to make a real impact! We're looking for a process and solutions-driven professional who thrives in a fast-paced environment. If you're ready to make a lasting impact and engineer the future of terminal operations, we'd love to have you on board! Let's get started!
Key Accountabilities Analyze and map terminal processes to identify inefficiencies and document workflows. Develop the best fit process documentation and optimization. You will lead process standardization efforts across the terminals and streamlined operations. Identify and implement solutions for performance improvement and efficiency gains. Monitor processes continuously for improvement opportunities. Assist in implementing new Terminal Operating System (TOS) and/or upgrades and system changes for smooth integration. Provide user support, training, and troubleshooting for standardized processes. Collaborate with IT teams and vendors to address system issues and optimize performance. Act as the TOS subject matter expert, managing change requests to ensure the system meets operational needs. Troubleshoot system issues and ensure optimal configuration to support operations. Serve as the main liaison between operations, IT, and vendors to align system functionality with business needs. Ensure successful system integration with minimal operational disruption. Communicate system performance and improvements to senior management. Drive continuous improvement by evaluating process changes and aligning them with business goals. Qualifications, Skills and Experience Bachelor's degree in Industrial Engineering, Process Engineering, Supply Chain, Logistics, Information Systems, or related fields. Certifications in Lean, Six Sigma are preferred. TOS training or experience with port/logistics management systems is a plus. 3-5 years' relevant experience in port operations, terminal systems, logistics, or supply chain. Advanced knowledge of TOS configuration, troubleshooting, and optimization. Proficient in data analysis tools like Excel, Power BI, Tableau. Experience in project management for system and process improvements. Skilled at translating technical info to non-technical teams. Customer-focused approach with excellent interpersonal and collaboration skills. High attention to detail in troubleshooting and process optimization. EEO Statement DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.
About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
In Asia Pacific, DP World employs more than 7,000 people and has ports and terminals in 17 locations. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
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