Full time
The communities we serve are at the heart of our operations. Part of Downer Group, our Social Infrastructure and Citizen Services business unit delivers the critical thinking, building, maintenance and support behind Australia and New Zealand's essential public assets, facilities and community services. We run hospitals, manage client data centres, we take asset management risk, and we are a trusted advisor and partner to our Australian and New Zealand Defence Forces. Arguably no other business within Downer better embodies our purpose; to enable our communities to thrive.
Join us on the journey. We currently have an opportunity for an Operations Manager to join our team based at the Australian National University, Canberra. This role will be accountable for the successful delivery of the strategic asset management services for student accommodation, teaching and events spaces. The Operations Manager is predominantly focused on delivering the reactive, corrective and planned preventative maintenance strategy and compliance obligations as stipulated in the contract. The Operations Manager leads a team of tradespersons and works closely with Service Delivery Partners to achieve required outcomes. The Operations Manager's indicative responsibilities also include working closely with key stakeholders, producing recommendation reports for our client to improve building performance in relation to critical infrastructure, life cycle and redundancy across the portfolio.
Beyond the day-to-day responsibilities, you can also expect to be involved in the advancement of our Australian National University (ANU) contract; from innovating processes, to assisting on a variety of internal projects.
What you'll do Effectively manage the delivery of Reactive and Planned Preventative Maintenance Services across the Downer Operations. Ensure contract KPIs are met. Produce accurate Management Reports and meet the expectations of the client. Accurately identify risks and implement mitigation strategies. Coordinate development of annual budgets and forecasts. Manage contract regulatory compliance requirements for technical services including identifying any gaps in compliance. What you'll bring Tertiary qualification in management, building services, facility management, engineering, project management, asset management or trade qualification with equivalent experience in managing a team of tradespersons. Experience in Operations Management, ideally within a Social Infrastructure project environment managing a portfolio or multiple properties, leading both in house and sub-contracted delivery teams. Broad experience in the building/service industry with knowledge of building and service regulation and statutory obligations. Experience in the management, estimating, programming, planning, design, delivery of FM projects and building works. More than anything, you'll have a strong work ethic, a positive attitude, and a drive to provide high quality outcomes for the Social Infrastructure and Citizen Services business unit and our clients.
Why work for us? Working for the Social Infrastructure and Citizen Services business unit means every day you will be enabling our communities to thrive. With a bright future ahead of us, you find purpose here and have the opportunity to directly impact and contribute positively to our future. You'll also find a range of benefits available such as:
Training and development to support your career. Internal career opportunities across the Downer Group business. Affordable healthcare covers, discounted car purchase and rental (with selected brands), and other retail discounts. An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more. This exciting role offers you the opportunity to work in a dynamic environment with a highly successful organisation. If you are passionate about what you do and motivated to succeed, then apply now. Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.
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