Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.
We value passion, creativity, and an appetite for change - for the better.
Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role We're seeking enthusiastic and customer-service focused individuals to join our Crown Sydney team as a Door Person.
This is a full-time role that will see you providing exceptional customer service experiences for a variety of guests and visitors to Sydney's most luxurious hotel whilst managing the flow of traffic into the hotel driveway.
As a senior team member, you'll work collaboratively with the Bell Services / Valet Attendants to extend a warm welcome upon guest arrival and a fond farewell as they depart.
You'll also play a key part in ensuring smooth operations, particularly during busy periods such as promotions and peak trade.
Some of your responsibilities will involve: Managing driveway traffic flow to ensure smooth and safe operationsSupporting the Bell Services / Valet Attendants to coordinate guest arrivals and departuresProviding exceptional customer service for all guests, visitors and VIPsAnswering questions with a high level of detail and knowledge of the complex & surroundsMulti-tasking in a fast-paced and busy environmentTo be considered, you must have an unrestricted driver's license (Australian or International) and availability to work across a 24/7 rotating roster.
Those with unrestricted working rights or on Working Holiday Visas are encouraged to apply. About you Demonstrated experience in providing elevated customer serviceExcellent communication skillsConfidence in driving and parking a variety of vehicles (auto and/or manual)Ability to remain detail-oriented in a fast-paced and busy environmentStrong teamwork skills and also be able to work autonomouslyExcellent time management, multi-tasking and problem-solving skillsA can-do attitude and the desire to go above and beyond for each guestExperience in a hotel or premium service environment is advantageousWhat we offer you: Full-time, permanent opportunity in an internationally recognised, luxury hotel & integrated resortTailored uniform provided, laundered for every shiftComplimentary meal at our on-site staff restaurant (hot foods, salad + sandwich bar, fruits & pastries)Generous discounts across all Crown hotels and restaurants Australia wideOngoing coaching, training and professional development opportunitiesChance to establish and progress your career within an iconic hotel brandAccess to discounts with our various corporate partners across travel, insurance, health & wellbeing, fashion, banking & finance, technology, parkingAdditional InformationWhat you can expect from us On top of exciting career possibilities, we offer better exposure to experiences and learning.
To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity.
We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disabilities, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
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