Donor & Client Support Coordinator II, 1st ShiftStatewide, SC
Full time
Posted Yesterday
Job Requisition ID: RC77010
Job Description:WHY CHOOSE US?As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world.
When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day.
If you share our passion for helping people, join us in this excellent career opportunity.
WHAT YOU NEED TO KNOW (Job Overview):Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources.
Gain control of suspect products when indicated.
Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems.
Respond to requests from regions and hospitals concerning bacterial contamination of components.
Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations.
Research donor records to retrieve the requested information.
Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety.
We are seeking a Donor & Client Support Coordinator II for our Charlotte, NC Office located at: 13500 South Point Blvd, Ste L., Charlotte, NC 28273Shift Information:1st shift, Sunday - Thursday 7:00 AM - 3:30 PM
Pay Information:The salary for this position is $19.86/hr.
+ Shift Differential (+$1.75 after 3 PM, +$2.75 on weekends)
Scope:Interact with all levels of management and staff.
Competencies:The duties and responsibilities mentioned in the job description are representative of the essential functions of the position.
The performance management system incorporates competencies which are identified, discussed, and evaluated to meet operational milestones.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):High school diploma or equivalent required.Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred.The ability to read, write, and verbally communicate at the high school to the college level is required.Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required.Must be detail-oriented; possess strong organizational skills and the ability to process data with speed and accuracy.Skills & Abilities:May require a valid driver's license and clean DMV record.
Exemplary interpersonal, verbal, and written communications skills.
Ability to work on a team.
BENEFITS FOR YOU:We take care of you, while you take care of others.
Our comprehensive benefits help you in balancing home and work.
Medical, Dental Vision plansHealth Spending Accounts & Flexible Spending AccountsPTO: Starting at 15 days a year; based on FLSA status and tenureHolidays: 11 paid holidays comprised of six core holidays and five floating holidays401K with 5% matchPaid Family LeaveEmployee AssistanceDisability and Insurance: Short + Long TermService Awards and recognitionApply now!
Joining our team will provide you with the opportunity to make a difference every day.The American Red Cross is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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