At Lifeblood, our purpose is simple: to give life.
Unlock your leadership potential with LifebloodPermanent full time opportunityLocated at Mt Waverley Donor Centre, VICAbout the role Lifeblood is seeking a leader to join our Mt Waverley Donor Centre to shape and maintain a culture that ensures the best experience for every donor, every time. As a Donor Centre Manager, you'll motivate the team, achieving collection targets and meeting key performance indicators to secure Australia's blood supply. Your curiosity, adaptability, and commitment to fostering a positive team dynamic will be the driving force behind achieving common goals.
A day in the role will see you: Manage the quality and safety of blood donation and blood productsCoach and develop the team to drive continuous improvement across key service performance indicators (KPIs)Foster a safe environment where employees feel cared for, can communicate openly, share ideas and continue to learnEffectively roster employees to meet donor attendance, skill mix and operational requirements.Be a great change leader ensuring you explain the "why" and support change for your teamEngaging and building relationships with internal and external stakeholdersWork collaboratively with Marketing and Regional Partnerships to optimise donor panels.Sound interesting? Here's what we're looking for: Demonstrated experience managing large sized teams in a customer focussed environment.Strong people leadership skills, using human-centric and empathetic management approaches and can work towards change managementMotivation to lead and inspire a team to reach shared goals and key performance indicatorsAbility to foster and build internal and external stakeholder relationshipsA passion for coaching people, developing skills within your team members and identifying talentPositive nature, with the ability to empathise with donors and team membersStrong Excel knowledge, with the ability to dissect and interpret data to make informed decisionsHighly committed to safety and qualityExcited about this opportunity? Apply now and discover a career filled with life-changing possibilities.
Next steps When it comes to recruitment, we progress suitable candidates through the hiring process as soon as we can, so we encourage you to submit your application as soon as you're able to. We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant. You'll hear from us with an outcome after your application has been reviewed and assessed.
For further details on this position, or if you require adjustments during any stage of the recruitment process, we encourage you to reach out to Sophie Eberhardt on .
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