Company: Australian Red Cross Lifeblood
Unlock your leadership potential with LifebloodPermanent full-time opportunityLocated at Mt Waverley Donor Centre, VICDiscover life-giving possibilities Lifeblood is more than just a job or a career, it's an opportunity to be part of something that matters. As an organisation, our purpose is simple: life-giving donations, for life-changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.
About the role Lifeblood is seeking a leader to join our Mt Waverley Donor Centre to shape and maintain a culture that ensures the best experience for every donor, every time. As a Donor Centre Manager, you'll motivate the team, achieving collection targets and meeting key performance indicators to secure Australia's blood supply. Your curiosity, adaptability, and commitment to fostering a positive team dynamic will be the driving force behind achieving common goals.
A day in the role will see you: Manage the quality and safety of blood donation and blood productsCoach and develop the team to drive continuous improvement across key service performance indicators (KPIs)Foster a safe environment where employees feel cared for, can communicate openly, share ideas and continue to learnEffectively roster employees to meet donor attendance, skill mix and operational requirementsBe a great change leader ensuring you explain the "why" and support change for your teamEngaging and building relationships with internal and external stakeholdersWork collaboratively with Marketing and Regional Partnerships to optimise donor panelsSound interesting? Here's what we're looking for: Demonstrated experience managing large sized teams in a customer focused environmentStrong people leadership skills, using human-centric and empathetic management approaches and can work towards change managementMotivation to lead and inspire a team to reach shared goals and key performance indicatorsAbility to foster and build internal and external stakeholder relationshipsA passion for coaching people, developing skills within your team members and identifying talentPositive nature, with the ability to empathise with donors and team membersStrong Excel knowledge, with the ability to dissect and interpret data to make informed decisionsHighly committed to safety and qualityThrive in a diverse culture that cares for your wellbeing We're a diverse and inclusive bunch. We're proud to foster an environment where all people can come together to achieve their very best. We place our employee's wellbeing at the forefront and express gratitude and care for one another. As part of the Lifeblood team, you'll have access to:
A range of salary packaging benefits including the option to package up to $15,900 of your salaryAbility to purchase additional annual leaveDiscounted private health cover with fantastic corporate benefitDiscounted access to 1,430+ gyms & pools all over AustraliaEmployee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing supportDiscounts and benefits with selected retail outlets, department stores, attractions, travel, cinemas, restaurants, eyewear and moreExcited about this opportunity? Apply now and discover a career filled with life-changing possibilities.
Next steps When it comes to recruitment, we progress suitable candidates through the hiring process as soon as we can, so we encourage you to submit your application as soon as you're able to. We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant. You'll hear from us with an outcome after your application has been reviewed and assessed.
For further details on this position, or if you require adjustments during any stage of the recruitment process, we encourage you to reach out to Sophie Eberhardt on
Please note: applications sent directly to this email address cannot be accepted If you want to know more about our recruitment process or to check out our FAQ's, please click here.
This vacancy is being managed directly by Lifeblood's Talent Engagement team. We won't accept candidates from external recruitment agencies on this occasion.
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