Part Time 0.6FTE, Continuing Appointment / Located at La Trobe's Bendigo Campus
Generous package, including 17% superannuation and a range of employee benefits
Play a key role as the customer service liaison point between La Trobe and prospective students starting their university journey.
About the position
Reporting to the Advisor, Domestic Student Recruitment the Officer, Domestic Student Recruitment is responsible for providing high quality administrative, event and customer service support. In this position you will be the face of La Trobe, providing high quality student recruitment services including study consultations to prospective students and representing the University at recruitment events and expos. La Trobe seeks to recruit students from diverse backgrounds and with a great variety of experience and life skills. Duties at this level
Support the preparation and delivery of allocated student recruitment activities, including presentations and major events. Provide general administrative and event support to enable the delivery of high-quality student recruitment activities on the local campus and across the campus network when required. Ensure professional and quality service standards are maintained and applied to all course enquiries to the University, enthusiastically servicing enquiries to a premium standard, being informative and taking ownership of problems and the student experience. Other duties as requested by the Advisor, Domestic Student Recruitment that is commensurate with the classification of this position and with the knowledge skills and training of the incumbent.
Skills and knowledge
Relevant post-secondary qualifications or equivalent and proven administrative experience Well-developed emotional intelligence and empathy, enabling you to assist prospective students through uncertainty and challenge. Strong organisational skills and the ability to prioritise multiple tasks and meet deadlines. Well-developed verbal and written communications skills, including effective public speaking, including the ability to develop and frequently deliver presentations to a range of audiences. Strong interpersonal skills, including the ability to liaise with academic staff, secondary school representatives, secondary students, and members of the public. Willingness to undertake frequent manual tasks including loading and unloading boxes of publications, banners, and other promotional material. Willingness to travel and work outside normal office hours, including evening work and overnight travel on occasion. A current Victorian driver's license.
Benefits
17% employer contributed superannuation On site child care facilities Flexible work arrangements Discounts for staff and their family members to study a range of La Trobe courses
How to apply
Closing date: at 11:55pm on Monday 14 October 2024 *Only candidates with Full Working Rights in Australia
may apply for this position*.
Position Enquiries: Rani Dorrington, Advisor, Domestic Student Recruitment, Recruitment & International Operations, Email:
, Phone: (03) 5444 7519 Recruitment Enquiries: Jacqueline Lava, Talent Acquisition Consultant, Email:
Please submit an online application ONLY and include the following documents:
Cover letter and An up-to-date resume.
All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.
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