A documentation specialist is someone who is responsible for preparing documents related to a transaction. These documents may include invoices, purchase orders, packing lists, bills of lading, certificates of origin, or certificates of insurance. Documentation specialists liaise with shippers, carriers, and brokers to optimize the various documents that may be needed for a successful transaction. Documentation specialists are responsible for ensuring that documents are accurate, complete, and in compliance with government regulations regarding international trade (such as customs, transportation, and import/export). Documentation specialists may also travel to different countries and locations that their business requires. Job Brief We are looking for a Documentation Specialist who can help us create and maintain accurate and up-to-date documentation for our products and services. In this role, you will be responsible for researching, writing, and editing technical documentation for our internal and external audiences. You will also collaborate with other teams to ensure that our documentation is accurate and consistent with our company's style guidelines. If you are a skilled writer with a keen eye for detail, we want you on our team! Documentation Specialist Duties Prepare, maintain, and update documentation and records, including spreadsheets, databases, presentations, and reports. Write, design, and edit documents and other communications. Correct errors for and proofread communications, documents, and reports. Conduct research about products, services, policies, procedures, and practices. Create or revise forms and reports for organization use. Maintain, update, and microfilm records. Perform other related duties as required.
Documentation Specialist Responsibilities Assist with documentation including writing and editing, proofreading, and formatting. Provide administrative support to the business including answering phones, scheduling appointments, and reviewing reports. Manage the team's projects and support systems using current electronic platforms. Maintain records and files, including inventory documents, travel logs, project files, and customer files. Maintain and update the company website and other company information. Manage the creation of marketing material, including brochures, catalogs, and flyers. Assist with internal communications, including creating and sending memos, newsletters, and emails. Draft and edit blog posts. Maintain office supplies, licenses, and vehicle maintenance. Perform other duties as necessary.
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