Disability Transition Service Planning and Complex Case Manager As a dedicated Disability Transition Service Planning and Complex Case Manager, your experience in disability services, knowledge of complex case management, and person-centred planning will be invaluable.
You will work collaboratively with families, guardians, staff, and individuals with disabilities to ensure positive outcomes. Additionally, you are someone who is confident in providing practice leadership and direction to managers, and you will also direct, develop, and review operational policies, practice guidelines, and standards.
You will be responsible for (including but not limited to):
Reporting on transitional planning, complex strategic service delivery, and case management issues. Preparing reports, correspondence, briefing papers, and speech notes. Providing operational policy advice to the Director and Executive Director on complex matters related to individuals with complex needs. Leading the monitoring, investigation, and compliance functions to support the administration of the service and ensure the assessment, treatment, care, and protection of individuals to support their transition requirements and complex needs that comply with both State and Commonwealth legislative requirements. Successfully influencing and negotiating to achieve optimal outcomes for the department and for individuals with complex needs. The attached Job Description Form (JDF) provides more information about the position. For further information, we encourage you to contact Wendy Smith, Director Intervention Support Services, on 0407 084 614 or via email at
The successful applicant or applicants assessed as suitable through this process may receive further offers of contract or permanent employment in this or similar roles.
Join the Department of Communities Apply online by clicking the 'Apply for Job ' button (above and below) and provide the following documents in Word or PDF format only:
A current resume/CV. A three (3) page written application addressing all the Essential Work Related Requirements (Selection Criteria) as stated on the JDF. A copy of all qualification/s (regardless of relevance to the role) as specified in your application or resume/CV (if applicable). An application form (for hard copy applications only). For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact Courtnie Hayes, HR Advisor, via email at
We can also be contacted via the National Relay Service on the following numbers:
Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.
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